Senior Demand Supply Analyst - Customer Operations

The Customer Operations team coordinates efforts among all internal groups to ensure we are aligned with our customer’s needs and can deliver on our commitments with the highest level of integrity. The role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges in a professional and confident manner, along with championing new processes and inspiring other improvements.

What You Will Do

The Senior Demand Supply Analyst will:

• Demonstrate ability to achieve results in demand and supply activities

• Accountable for supply and demand activities for multiple components, ensuring that performance (inventory, cost, etc.) meets the overall business needs

• Strong ability to leverage systems (SAP preferred) and data to influence decisions

• Coordinate with procurement managers to drive improvements and ensure continuity of supply

• Analyze business patterns and changes to formulate potential recommendations

• Collaborate with key stakeholders to support customer allocations and priorities

• Identify/recognize problems from various perspectives (cross-org) in order to understand implications and propose solutions.

• Collaborate with others to solve complex problems

• Plan and track all inventory to mitigate aging, risk and excess

What You’ll Bring

• Bachelor’s Degree preferably in Business, Supply Chain Management, Data Analytics and Data Systems or equivalent.

• Minimum 3 years of work experience

• Knowledge of business operations, including forecasting, procurement and material management

• Detail-oriented and organized

• Drive for results and high quality of work

• Presentation and communication skills

• Problem-solving skills

• Extremely strong spreadsheet, modeling and visualization skills

• Ability to adjust priorities quickly in a fast-changing environment

• Bilingual Mandarin strongly preferred

ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $66,375 and $82,000 annually. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.

Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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