Senior, Demand Planning & Forecasting Strategy

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior, Demand Planning & Forecasting supports the development and execution of demand forecasting and inventory optimization strategies across Macy’s retail and digital businesses.

This role partners closely with cross-functional teams including merchandising, supply chain, finance, and technology to improve forecast accuracy, inventory productivity, and business performance through data-driven insights.

The role will build and maintain analytical tools, reporting frameworks, and models used to evaluate forecasting performance, identify drivers of demand variability, and support strategic decision-making across the organization.

What You Will Do

• Support the development and execution of demand forecasting strategies aligned with business objectives and seasonal plans. 

• Analyze historical sales patterns, promotional impact, and inventory trends to identify drivers of forecast variance and opportunities for improvement. 

• Build and maintain dashboards and KPI reporting used to monitor forecast accuracy, bias, and inventory productivity across departments and channels. 

• Conduct root cause analysis on forecast variances and performance gaps to support continuous improvement in forecasting processes. 

• Assist in maintaining and improving forecasting systems, data workflows, and reporting infrastructure.

• Partner with merchandising, planning, and supply chain teams to translate analytical insights into operational improvements. 

• Support development of analytical models and tools that enhance demand visibility and decision-making across the business. 

• Prepare insights and reporting used by leadership to evaluate demand trends, forecasting performance, and inventory outcomes. 

• Operate effectively in a fast-paced, cross-functional retail environment while balancing multiple priorities.

Skills You Will Need

Demand Forecasting Expertise: Expertise in developing and implementing demand forecasting strategies that align with corporate growth objectives and market trends.

Advanced Analytics and Technology Proficiency: Strong proficiency in demand forecasting tools and data analytics platforms (e.g., Tableau, Power BI, Anaplan) and advanced analytics methods, including AI and machine learning, to enhance forecasting accuracy.

Technical Proficiency: Advanced skills in Excel, SQL, VBA, Google BigQuery, and Google Cloud Platform (GCP), enabling effective data manipulation and analysis.

Data Interpretation and Strategic Thinking: Excellent analytical skills with the ability to interpret complex data sets and translate insights into actionable business strategies.

Cross-Functional Collaboration: Ability to collaborate effectively with merchandising, supply chain, finance, and store operations teams to optimize inventory management, reduce waste, and minimize stockouts.

Business Acumen: Strong understanding of retail operations, merchandising, and financial planning, enabling informed decision-making in demand forecasting.

Executive Communication: Exceptional communication skills, with the ability to present data-driven insights to executive leadership and stakeholders to support strategic decision-making.

Process Improvement: Proven experience in driving process improvements, particularly in demand planning systems, tools, and workflows.

Multi-Priority Management: Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and meeting deadlines.

KPI Development and Performance Tracking: Experience in establishing and tracking key performance indicators (KPIs) for forecasting accuracy and efficiency, with a focus on continuous improvement.

Problem-Solving: Ability to identify challenges, analyze root causes, and implement solutions that drive improvements in demand planning and inventory management.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 4+ years of experience in demand planning, forecasting, or supply chain managemen