Senior Data Engineer

ABOUT RETELL AI

Retell AI is using the first principles to reimagine the call center with cutting edge voice AI.

Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.

In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization.

We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here.

Let’s build the future together.

• We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x

• #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025

• We're also one of the top ranking startups on: https://leanaileaderboard.com/

ABOUT THE ROLE

As a Founding Senior Data Engineer at Retell, you will build the company’s analytics foundation from the ground up. You will own how data flows, how metrics are defined, and how decisions get made across Product, GTM, Finance, and Infrastructure.

This is a highly technical, high-leverage role. You’ll work directly with the founders and functional leads to turn raw data from product events, billing systems, CRMs, and internal services into reliable insights that shape strategy, pricing, hiring, and product direction.

If you enjoy building end-to-end analytics systems, care deeply about data correctness, and want real ownership at an early-stage AI company, this role is for you.

KEY RESPONSIBILITIES

• Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse.

• Develop canonical datasets to track key product metrics including user growth, engagement, and revenue.

• Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions.

• Develop insightful and reliable dashboards to track performance of core metrics that will deliver insights to the whole company

• Become an expert in our organization’s data models and the company's data architecture

• Ensure the security, integrity, and compliance of data according to industry and company standards.

YOU MIGHT THRIVE IF

• Have a Bachelor’s degree in Computer Science, Data Engineering, Data Science, or a closely related technical field.

• Have 3+ years of experience as a Data Engineer, Analytics Engineer, Data Analyst, or in a similar analytics-focused role.

• Write production-quality SQL and are comfortable with Python or similar languages.

• Have experience partnering closely with Product and GTM teams to define metrics that actually drive decisions.

• Have worked at a startup or fast-growing company and are comfortable with ambiguity.

• Think in systems and care deeply about metric definitions and data correctness.

• Can translate messy business questions into clean, reliable analytical models.

• Enjoy owning problems end-to-end rather than operating within a narrow scope.

JOB DETAILS

• Cash: $170,000 - $250,000 base salary

• Equity: Offers Equity

• Location: Redwood City, CA, US (Relocation Provided)

• US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

OTHER BENEFITS

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