Senior Data Analyst

🏷️ Title: Senior Data Analyst 👫 Department: Analytics 💰 Salary: £60,000 - £80,000 + equity 🎁 Benefits & Culture: Lottie’s careers page here , Lottie’s tech careers page here 🎥 Meet our CTO: Solving hard problems in care 📈 Equity: A very generous EMI share offering 🌴 Holiday: 26 days + bank holidays 💗 Mission: Elevate later life for everybody and build the care sector of the future 💻 Office Policy: Hybrid with 2 core office days per week 🌍 Office Location: London Bridge, London, UK 🔍 The Opportunity: Lottie is building the AI operating system for social care. Families find care through our marketplace, and providers run their business on Found, with Eliza, our AI agent, handling their family calls and chats. That's a lot of data, and using it well is how we transform care. We're hiring a commercially-minded Senior Data Analyst to partner with Commercial, Finance and Product. You'll learn how our marketplace works and use analytics to shape our strategy, from partner acquisition to board reporting. We're a lean team with big ambitions. You'll help define how Lottie creates value from its data, with AI as a default way of working. If you want your analysis to shape how a business grows and how care works, this is the role for you! 💻 What does this role involve? Ship the full stack of analytics: pipelines, dashboards, experiments and stakeholder narratives - using AI to move faster at every step. Build AI into how the team works: prompt workflows, AI-assisted analysis in Hex, faster iteration in Metabase, and automation where it multiplies impact. Coach colleagues so self-serve isn't just dashboards - it's people using AI and Metabase confidently. 💪 What problems will you be solving? Backing strategy with data - You'll work with leadership on the big commercial questions, building a deep understanding of how the marketplace works and turning it into analysis that drives the decision. Driving commercial growth through data - You'll use BigQuery and Hex to spot acquisition opportunities and build analyses that show the value of our platform. Unlocking product intelligence - You'll uncover how care providers use our platform, using experiments to understand cause and effect, and help communicate Found's value across the business. Enabling financial excellence and board-level insights - You'll work with Finance to optimise processes, ensure accuracy and support board reporting. Turning ad hoc into self-serve - You'll scope requests before committing time, push back when something isn't the best use of it, and build self-serve dashboards so the same question doesn't come back twice. 👀 We think you’ll be a great fit if… You're technically strong and move fast - You have 4+ years in data analytics. You use tools like Claude to draft queries and build dashboards, and you know SQL well enough to review, question and fix what comes back. You're commercially-minded, not just technically-minded - You have a natural ability to understand busines