Senior Data Analyst

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.  

Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community. 

For over 10 years, we’ve built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.  

One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women’s initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares. 

We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women’s empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series. 

We’re also a great place to work. For five years in a row, we’ve been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility! 

Think you’d be a good addition to our team? Explore our available positions here. We’d love the chance to get to know you.  

Job Summary:

 

The Senior Data Analyst will provide complex custom reports and recurring data extracts to our diverse client base. You will leverage deep expertise in claims data. Utilizing underlying data sources, your work will include synthesizing data in SQL and collaborating with colleagues and clients to deliver polished reports in a timely manner. You will work autonomously to balance multiple ongoing projects and deal with competing priorities and deadlines.

 

Responsibilities:

Generate quantitative reports of large-scale healthcare data for use in solving client business issues

Expertise in custom projects focused on claims based reporting using SQL, Excel, or other software focused on longitudinal patient analyses and ad hoc custom calculations

Create complex reports with raw claims reporting across all data sources

Partner with the Product and Customer Success teams to deliver informed analyses to customers

Coordinate appropriate parties for escalation of client issues

Create deliverables to assist with customer engagements 

Collaborate with fellow team members to implement optimized solutions

Contribute to internal projects and processes

Collaborate with global team to create deliverables

Lead direct client interactions

Manage (build out and deactivate) pipelines in Data Factory to refresh reports 

Investigate and troubleshoot failed pipelines in Data Factory 

Run internal trainings

Assist in Snowflake and product based DataBricks data sharing projects

Mentor junior analysts and help drive best practices

Independently scope client requests

Assist and partner with the Commercial Optimization team on the creation of market definitions and other potential projects

Critical Experience: 

• 5-8 years of demonstrated experience in technical positions including internships or other professional work.
• Expertise working with SQL or another database tool to develop queries, views, and stored procedures
• Expertise or proven experience working with medical coding terminology and claims data
• Experience working with data visualization or note-booking tools

General Experience: 

• High level of organization skills and the ability to juggle multiple tasks with minimal supervision
• Experience working with clients in a partner capacity
• Strong written and oral communication skills
• Experience with coaching and/or mentoring junior team members
• Ability to work cross functionally
• Ability to manage high volume requests