Senior Data Analyst - Gravie Care

Hi, we’re Gravie. We improve the way employers offer health benefits and provide employees coverage they can actually use. We are looking for a SeniorData Analyst. We’re looking for a dynamic analyst to help drive the quantitative and qualitative analysis central to the management and development of Gravie’s innovative insurance products and services, including our flagship level-funded and self-funded health benefits. Join us as we reinvent the way people purchase and access healthcare. At Gravie, our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. YOU WILL:·       Assist in developing analytics for our Gravie Care team.  You will play a key role in helping Gravie to understand the current performance of Gravie Care, understand new opportunities, and translate those insights into solutions that meaningfully improve the performance of our Gravie Care team and experiences of our members and providers interacting with Gravie Care. ·       Build and maintain real-time performance dashboards to enable leadership to manage operational execution.·       Build, maintain and analyze weekly, monthly, and annual business review dashboards on Gravie Care performance.·       Design and perform diverse ad hoc quantitative and qualitative analyses to proactively identify trends, anomalies, and insights into the Gravie Care business·       Ask and answer the right questions, including:  How are we doing?  What should we continue doing?  What should we stop doing?  What should we start doing in the future?·       Collaborate closely with others on your team and across the company to deliver results.·       Transform sometimes complex and large data sources into a usable format that can be used in conjunction with existing tools to show meaningful results.·       Become a go-to person for complex analytical questions within Gravie Care YOU BRING:·        3+ years working in a data analytics or data science role, preferably in the healthcare, contact center, or similar industry·       Strong analytical aptitude and problem solving skills·       Quantitative expertise, with a strong background in statistics and/or mathematics·       Advanced SQL, statistical programming (Python, R, etc.), and Microsoft Excel skills·       Experience using Redshift, Amazon Simple Storage Service (S3), Athena, and other data-adjacent AWS services for data analytics projects·       Experience working with contact center and/or workforce management data·       Excellent attention to detail·       Strong verbal and written communication skills, with the ability to translate technical results to tangible business actions·       Habits of excellent organization, time management, and responsiveness·       A flexible attitude and ability to work independently with limited direction·       An appetite for learning and quickly putting what you learn into practice·       Demonstrated commitment to core Gravie competencies of being authentic, curious, creative, empathetic and results oriented·       Passion about building impactful health benefit products and delivering amazing customer experiences·       College degree, technical certification or equivalent experience required EXTRA CREDIT:·       Background or interest in health insurance or healthcare·       Experience using Tableau or other business intelligence tools·       Master’s degree preferred  Competitive pay is standard. Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, 16 weeks paid parental leave, paid holidays, cell phone reimbursement, education reimbursement, and 1 week of paid paw-ternity leave just to name a few.