Senior CloudOps Engineer

Who We Are:

We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less. 

At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.    

Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time. 

  LINQ’s Values:  • Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.  • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.  • Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.  • Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. 

About The Team:

LINQ’s Research & Development department is dedicated to driving innovation and continuous improvement across Payments, Nutrition, or Platform teams. Focused on exploring new technologies, optimizing systems, and developing forward thinking solutions, this team plays a critical role in shaping the future of LINQ. Through collaboration, strategic problem-solving, and rigorous testing, they ensure LINQ’s software remains cutting-edge, efficient, and aligned with the evolving needs of our customers. 

About The Role:  

We are seeking a Senior CloudOps Engineer to support our Cloud Operations team. In this role, you will contribute to the strategic direction and execution of our cloud initiatives, ensuring the health and reliability of our production environments while driving transformational change.  

Primary Objectives:  

• To ensure the reliability, performance, and security of cloud-based infrastructure and operations. This includes managing production and non-production environments, implementing cloud strategies, and leveraging Infrastructure as Code practices to drive operational excellence.   
• The role aims to enhance service delivery, support transformational change within the organization, and ensure compliance with service level agreements (SLAs) and data handling policies, contributing to improved operational efficiency.  

What You Will Be Doing:  

• Plan, build, and manage Cloud systems based with an emphasis on Terraform and AWS  

• Maintain core application infrastructure that supports customer-facing environments.  

• Rearchitect legacy systems to leverage cloud native tooling to optimize performance and deliver excellence.  

• Manage and own both production and non-production environments for application delivery, debugging, and testing.  

• Diagnose and resolve issues related to system health, reliability, and scalability to mi