Senior Client Specialist

As a Senior Client Specialist, you will:

Provide exceptional client service and operational support for a Senior Financial Advisor following a comprehensive wealth management business approach focused on a select group of client families. 

• Responsible for client onboarding coordination, which includes assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
• Gain knowledge of and leverage partnership with Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients.
• Answer all incoming phone calls and handle as appropriate. Manage client needs where possible and advise Financial Advisor of action taken. 
• Schedule client appointments and conduct follow-up.
• Assemble materials including paperwork and reports for client meetings.
• Understand and ensure business adherence with firm and financial industry regulatory policies. 
• Manage FA website.
• Maintain Client Relationship Management (CRM) system for Financial Advisor, as well as leverage the platform to manage the client relationship with the goal of implementing a well-defined client service model.
• Enter security orders including stocks, bonds, options, annuities and other investment vehicles per Financial Advisor’s instructions or upon client’s verbal direction.

What makes this opportunity great:

• Flexible work-life balance is promoted
• Fast paced environment that will enable you to grow as a professional
• Team of associates passionate about achieving great results for clients and give back to the communities where we live and work
• Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership 

What we look for:

• 5+ years of prior industry work experience
• Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms
• Excellent verbal and written communication skills
• Detail oriented with an emphasis on accuracy
• Critical thinking and proactive problem solving skills
• Good analytical skills with ability to perform semi-advanced math
• Understanding of compliance regulations including the client complaint process and correspondence policies
• Bachelor’s degree preferred, not required.

Compensation information:

• $27.03 -$40.88 per hour*
• Bonus potential up to 10.5% of base salary
• Compensation and bonus are commensurate with experience, performance and/or firm profitability
• Check out our Total Rewards at Baird, which is a summary of our benefits and compensation

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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.