Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business Technology Partner within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX or Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.***

This role is pivotal in providing oversight, analytical insights, and hands-on support for financial planning, workforce analytics, and operational reporting. The ideal candidate will have a strong foundation in financial systems, advanced Excel skills, experience with workforce/resource analytics, and a working knowledge of Agile methodologies.

Job Responsibilities include:

• Serving as a trusted advisor to our Technology business partners and leadership.
• Supporting financial oversight and planning activities, including budgeting, forecasting, and variance analysis.
• Monitoring and analyzing workforce/resource data to support headcount planning and tech investment strategies.
• Generating and maintaining dashboards and reports using tools like Tableau, Excel, and internal technology dashboards.
• Providing support in Agile delivery environments including familiarity with Jira, sprint planning, and related tooling.
• Collaborating with teams using Confluence and SharePoint to manage documentation and workflows.
• Proactively identify risks, inefficiencies, and opportunities for process improvement in financial and operational areas.
• Working closely with senior leadership to track budget performance and plan future funding cycles.
• Responsible for preparing and updating executive-level presentations and reports using PowerPoint.

Preferred Skills/Experience:

• Experience with Tableau or similar BI tools for reporting and visualization.
• Solid understanding of Agile methodologies and experience using Jira.
• Excellent communication skills with ability to work cross-functionally and present to senior stakeholders.
• Demonstrated experience with Confluence and SharePoint.
• Strong problem-solving skills and the ability to manage multiple competing priorities.

Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet complex business requirements for initiatives up to and including the enterprise level.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Provides consulting services and communications to executive leadership on process improvement projects designed to support product strategies and revenue generation/cost reduction.
• Leads analysis and elicitation of client requirements, and transforms the requirements into functional/non-functional requirements.
• Serves in a lead capacity while often acting as a coach and mentor to other team members.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure