Senior Business Systems Analyst, GTM

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

Position Overview:

The GTM Systems team leverages data, process, and technology to support the explosive growth of Apollo. We partner with leaders from the Sales, Customer Success, Marketing, Partnerships, Legal, Product, and Engineering teams to develop a cohesive company-wide strategy and execute on a global scale. The business systems team is the foundational component of Revenue Operations that provides the automation and tooling required for scale. 

As a Business Systems Analyst, you will design, develop, and implement SaaS-based applications solutions that help solve business problems through technology.  In addition, you will evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs.  This role requires strong partnership with cross-functional stakeholders and deep systems knowledge in order to effectively plan and deliver scalable solutions across many business processes.  Over time, a successful candidate will own the Business Systems infrastructure for several parts of our lead-to-cash processes.

This position is an individual contributor and reports to the Director of GTM Systems.

Responsibilities: 

• Administer and architect solutions within our Go-to-Market stack
• Partner with stakeholders across business functions to understand business problems, gather requirements, and build a technology roadmap
• Address business problems and drive operational efficiencies by designing elegant processes and technical solutions
• Support end-to-end feature and/or system implementations, including discovery/requirements gathering, vendor selection, solution design, build/configuration, QA/UAT, deployment, and training and communication
• Work with internal go-to-market team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.
• Create and maintain thorough, up-to-date, functional and technical systems documentation

Requirements: 

• College degree in a technical field, and/or equivalent work experience
• 4+ years of hands-on experience with the Salesforce platform (administration and/or development)
• 4+ years of hands-on experience working with go-to-market SaaS tools (eg: Salesforce, Apollo, HubSpot, Chili Piper, Intercom, Vitally, Census, Gong, Sonar, etc.)
• 4+ years of business analysis or consulting experience
• Demonstrated ability to manage and collaborate with multiple concurrent stakeholders
• Ability to thrive in a high-growth, fast-paced environment and own multiple projects/tasks with high attention to detail
• Deep understanding of go-to-market business processes
• Experience working within Agile methodology
• Excellent verbal and written communication skills

 

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where yo