Senior Business Intelligence & Data Analyst

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.

Reporting to the Senior Director, Revenue Operations, the Senior Business Intelligence & Data Analyst will serve as a key member of the Revenue Operations team providing insights and recommendations to business stakeholders based on analysis of large data sets. The ideal candidate will leverage advanced BI tools, such as Tableau, to transform complex data into actionable insights that drive business decisions. This role requires a strategic thinker with strong analytical skills and the ability to communicate effectively across various departments.

Data Analysis & Reporting:

• Conduct in-depth analysis of complex datasets to identify trends, anomalies, and opportunities for improvement.
• Develop and maintain interactive dashboards and visualizations using Tableau, Salesforce, Excel or other tools to provide real-time insights to stakeholders.
• Create comprehensive reports that summarize findings and present actionable recommendations to senior management.

Stakeholder Collaboration:

• Act as the primary liaison between business units and the BI team, ensuring a clear understanding of data requirements and business objectives.
• Conduct workshops and meetings with stakeholders to gather requirements, clarify objectives, and communicate findings.
• Provide ongoing support to stakeholders by addressing questions, offering insights, and guiding data-driven decision-making processes.

Data Governance:

• Establish and enforce data quality standards and governance policies to ensure the accuracy and reliability of data across BI platforms.
• Collaborate with Business Systems  and data management teams to streamline data integration processes and enhance data accessibility.

Technical Expertise:

• Evaluate and recommend new BI tools and technologies that can enhance data analysis capabilities and streamline reporting processes.
• Provide technical support and expertise to team members and stakeholders on BI tools, data visualization techniques, and data modeling best practices.
• Troubleshoot and resolve technical issues related to BI tools and data sources.

Project Management:

• Lead and manage BI projects from concept to execution, including defining project scope, timelines, and deliverables.
• Coordinate with cross-functional teams to ensure project milestones are met and deliverables align with business objectives.
• Track and report project progress, identifying potential roadblocks and implementing solutions to keep projects on track.

Strategic Insights & Recommendations:

• Interpret data trends and make strategic recommendations that align with organizational goals and objectives.
• Conduct market analysis and competitive benchmarking to provide insights that inform business strategies.
• Prepare and present findings to executive leadership, translating complex data into compelling narratives