Senior Business Analyst

Senior Business Analyst
Location: US Remote 
Prefer Location: Reston, VA

Ready to make a difference?
ICF is seeking a Senior Business Analyst to work in join our product development team. In this role, you will work with project managers, technical architects, and clients to help define and organize business and technical requirements for tools and products supporting our energy efficiency programs. This involves interviewing stakeholders to help refine and maintain requirements, working with the development team to implement the updates, comprehensive testing of the system, keeping product documentation and artifacts up to date, and helping to track and manage project tasks.

This is a role for someone who likes to roll up their sleeves and really dive into the details. Successful candidates will be resourceful, self-motivated, and possess exceptional attention to detail.

Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and driven to follow-up on tasks without prompting. Our software includes quantitative and analytical components so a desire and experience to work on nuanced and complex subject material is a must.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Define, coordinate, and track tasks related to software updates, migrations, and deployments.
• Create stories and tasks in JIRA to support the execution of client deliverables
• Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
• Support all aspects of the software development cycle including requirements, design, testing, and delivery.
• Develop and maintain functional design documentation
• Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding
• Work closely with the development team on requirements, design, and testing of new enhancements and bug fixes
• Support stakeholders through training, as well as one-on-one technical assistance
• Develop an understanding of the operational processes and procedures and take initiative on process improvements

What we need you to have (minimum qualifications): 

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Math, Science, or a related field.
• 5+ years of experience supporting the software development life cycle, including gathering and documenting business and technical requirements, coordinating development tasks, and working in an Agile or Scrum-based product development environment or related experience
• Advanced proficiency in MS Office product
• Must be able to pass background check including a drug screening. 

What we would like you to have:

• Experience with issue tracking and project management tools such as JIRA and SharePoint
• Experience with SQL

Professional Skills:

• Clearly defines and documents business processes and software requirements
• Identifies, tracks, and coordinates software development team tasks
• Develops system documentation to track issues and to work with developers to ensure that requirements are being met
• Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines
• Works collaboratively and cohesively in a team environment
• Extremely well-organized with a high appreciation for details
• Superior verbal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Resourceful and self-motivated
• Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
• Exceptional attention to detail in communication and deliverables
   

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve t