Senior Business Analyst, Information Technology

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

24

Job Family:

Business Systems Analysis

# of Open Positions:

2

Faculty/Service - Department:

IT Enterprise Architecture, BA Team

Campus:

Main Campus

Union Affiliation:

UOITP

Date Posted:

October 17, 2024

Applications must be received BEFORE:

October 28, 2024

Hours per week:

35

Salary Grade:

UOITP Grade11

Salary Range:

$90,424.00 - $112,432.00

About Information Technology:

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength is the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.

In a nutshell: working here is challenging and rewarding. It will bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all these minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Position Purpose
Reporting to the Lead Business Analyst, Information Technology, the incumbent provides guidance and advice to clients in order to align the technology solutions and the business objectives and requirements. Works closely with various levels of senior management, often acting as an official liaison between IT and the client to identify how to apply new technologies and procedures to the organization’s advantage.
 

In this role, your responsibilities will include:

• Business Analysis: Lead the evaluation of the business and operational requirements of client requests, to recommend the procedures, implementation, development and improvements deemed necessary. Write business cases and communicate these between IT teams, managers and others involved in the process. 
• Business Requirements: Identify, design, and refine business process changes and transactions.  Develop a full understanding of business requirements in order to translate them into technical specifications to facilitate the development of new systems and ensure development efforts meet the needs of clients.
• Risk Assessment: Anticipate risks and issues in plans and requirements and work in collaboration with IT professionals to take appropriate action to mitigate and resolve them. Ensure that designs are implemented into a solution that is fully tested, functional, and accurate. Oversee the smooth transition of all system enhancements into the daily operations of users.  
• Testing: Design and execute business and end-user test scenarios and integration tests.  Ensure that the system meets the requirements in terms of functionality, performance, reliability, and security. Track, monitor and demonstrate completion of a requirement.
• Documentation: Prepare technical reports and instructional manuals in order to document systems development and to support users with the use of new systems after implementation. Document application functionality as well as the individual transactions tested, keeping track of the different levels of errors; package service requests, problem logs, and systems enhancements into evolution releases for the business area.

What you will bring:

• University Degree in Computer Science, Management Information Systems (MIS) or a related field or an equivalent combination of education and experience.
• Minimum 3 years of experience supporting business units and their IT needs.
• Knowledge of computing principles with understanding of business processes and cycles.
• Knowledge of project management methods and practices.
• Knowledge of University’s business standards and processes.
• Knowledge of University’s established IT strategies, policies and procedures and how to apply these to client requirements.
• Knowledge of v