About this role:

The mission for the Senior Backend Engineer is to build and improve the products and services of the platform as a member of an agile team that serves carriers and shippers in the Vehicle Transportation Industry of the United States.

Responsibilities

• Work closely with your team (design, engineering, product, analytics) to figure out and deliver innovative solutions that will drive your team's key metric
• Own the technical part of Product-Led initiatives inside and outside of the products
• Document, develop, refactor, deploy, and operate APIs, customer-facing and/or internal components/interfaces that serve Super Dispatch customers
• Communicate with QA and Support to investigate and fix bugs
• Lead the execution of technical projects
• Mentoring other Software Engineers

Candidate Experience:

• You have at least 6 years of professional experience in general, at least 4 years of which is experience working in a product-driven environment
• You are fluent in at least one Python web framework, such as Django, Fast API, Starlette, etc. and willing to build and maintain services in different Python web frameworks
• You have a good understanding of Systems Design
• You have experience with relational databases
• You have experience in mentoring other software engineers
• You are familiar and have experience with the best engineering practices
• You have a hands-on experience with CI/CD pipelines
• You have deep experience with Observability: APM, Logging, meaningful alerts, etc.
• You are a constant learner, you can pick up new programming frameworks, languages and concepts quickly
• You have experience designing, building and running distributed systems (e.g., microservices) in a production environment
• You have good understanding and experience with high availability, scalability, reliability
• You have a hands-on experience building on cloud platforms like GCP / AWS.
• You have a hands-on experience with Kubernetes.

Candidate Profile:

If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.

To be successful, you will need a combination of problem-solving, technical, and communication skills. We expect you are:

• Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.constraints.
• Working in production: You have experience debugging systems in production. You appreciate the skill and challenge of replacing production components with minimal user disruption. You are able to be on an on-call rotation.
• Pragmatic and business-oriented: You care about business impact and prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
• Not ideological about technology: To you, technologies and programming languages are about tradeoffs. You may be opinionated, but you're not ideological and can learn new technologies as you go.
• Excellent communication, interpersonal, and organizational skills - you are a great writer, speaker, and listener. You can communicate technical concepts to both technical and non-technical audiences.
• Team player - you have a collaborative mindset and the ability to build positive relationships with individuals across the organization.
• Open and positive - you have the willingness to learn and are open to criticism and new ideas.
• Proactive - you act without being told what to do and regularly bring new ideas and perspectives.
• Highly motivated - you are a self-starter with a strong work ethic.
• Flexibility - you adjust quickly to changing priorities and conditions, you respond positively to complexity and change.
• Sense of urgency - you thrive in a fast-paced, get-it-done environment

Growth Plan:

Within 1 month, you’ll…

• Graduate from Super Dispatch’s company-wide new employee onboarding program. You��ll get caught up with who we are, how we work, and what we're building.
• Understand the full functionality of Super Dispatch products, as well as the greater auto transportation industry and competitive landscape.
• Have knowledge on how applications run on the cloud, how the performance is measured, how development and deployment are managed.
• Understand the main parts of the codebase and have reviewed some code.

Within 3