Senior Associate - Scrum Master
New York Life Insurance CoAbout the role
Location Designation: Hybrid - 3 days per week
The Scrum Master is responsible for supporting AI & Data project teams from ideation through production implementation and business success. This role applies Agile principles and leverages the Scrum framework to organize, define, measure, and accelerate delivery. The Project Manager helps teams eliminate or mitigate challenges that impede progress and ensures work moves efficiently from concept to value realization.
This position sits within the AI & Data PMO (AIDPMO) and collaborates closely with value stream technology teams, business stakeholders, product owners, AI product teams, data science teams, governance, MLOps, and other technology partners to deliver impactful results.
What You’ll Do:
-
Lead multiple strategic initiatives within the AI & Data team to deliver high-quality, high-value outcomes for business stakeholders
-
Champion and drive the Agile mindset, fostering a culture that embraces Agile values, principles, and practices
-
Drive adoption of Agile delivery approaches and ensure consistency across teams
-
Facilitate project activities as a trusted voice of reason and authority, while enabling teams to self-organize and innovate
-
Bring visibility to team progress, impediments, risks, and key metrics
-
Remove or mitigate delivery impediments and escalate issues as needed to secure stakeholder support
-
Collaborate with cross-functional teams to refine backlogs, plan sprints/iterations, and ensure on-time, quality deliverables
-
Enforce project delivery governance processes and act as a gatekeeper to ensure adherence to PMO frameworks and gating milestones
-
Monitor sprint execution, track burndowns, and optimize team velocity
-
Develop and manage comprehensive project artifacts, including charters, interdependency maps, status reports, and RAID (Risks, Actions, Issues, Decisions) logs
-
Communicate status and progress to stakeholders through clear, timely reporting
-
Partner with technology teams to oversee implementations and coordinate deliverables, including participation in Program Increment (PI) planning sessions
-
Track resource utilization, budgets, and expenses as needed
-
Support and champion process and tool improvements to enhance PMO maturity and project management capabilities
What You’ll Bring:
-
Strong command of Scrum, Scaled Agile Framework (SAFe), and Agile values and principles
-
Analytical mindset with the ability to collaborate with technical experts including data scientists, engineers, and IT professionals
-
Excellent organizational, communication, and problem-solving skills
-
Collaborative and trusted relationship-builder across functions and teams
-
Self-motivated with strong initiative and a continuous learning mindset
-
Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Teams, Project) and advanced JIRA skills
-
Strong analytical skills, independent thinking, and sound judgment
-
Proven ability to influence and lead cross-functional teams to achieve project goals within defined timelines
Qualifications
-
Minimum 2+ years of experience working in an Agile environment
-
At least 2+ years of data-related project or program management experience, preferably in Life, Health, or P&C insurance
-
Proven ability to lead cross-functional teams in a matrixed environment to meet project goals and delivery timelines
-
CSM, SSM, or PSM certification required
-
CSP, SASM, SPS, or other advanced Agile certifications preferred
-
PMP certification preferred
-
Bachelor’s degree in a technical or quantitative discipline
#LI-TL2
Pay Transparency
Salary Range: $121,000-$160,000
Overtime eligible: Exempt
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s