Senior Associate, Quality Assurance

Corporate HR Specialist 

Senior Associate, Quality Assurance

 

POSITION PROFILE

Satisfies customers according to company standards of quality and output by prepping, scanning, inspecting, compiling and assembling. Performs quality assurance by leveraging quality check fundamentals and achieving company quality control productivity standards.

 

JOB DUTIES AND RESPONSIBILITIES

·         Satisfies customers by providing error free work.

·         Meets company production standards by achieving the Quality Control Impressions per hour rate in accordance to established company standards.

·         Responsible for preventing assembly errors by maintaining an organized work station.

·         Performs production tasks in accordance with business needs by being flexible and willing to complete any and all duties.

·         Maintains internal and external customer satisfaction by communicating in a professional manner.

·         Complies with reporting requirements by completing all required paperwork.

·         Demonstrates the skill set for scan to file to include quality control, e-labeling, file folder naming and bates capture.

·         Meets deadlines by working at a quick and steady pace while maintaining quality and error free work.

·         Communicates problems effectively and promptly to manager.

 

QUALIFICATIONS (Education, Experience and Certifications)

·         High school diploma or equivalent.

·         Document production experience preferred.

·         Ricoh Document specialist certification training preferred.

KNOWLEDGE, SKILLS AND ABILITIES

·         Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales and production departments.

·         Must be able to adapt to changing situations and be flexible.

·         Must be able to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.

 

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

·         Deals with time demands of work schedule by being available to work 8 to 12 hour shifts including nights, weekends, overtime and holidays depending upon volume of work to satisfy account needs.

·         Must be able to work in a production facility by adapting to moderate medium to high noise levels.

·         Deals with moderate stress levels by adapting to and coping with stressful situations for extended periods of time.

·         Position often requires ability to stand on feet for at least eight (8) hours per day.

·         To handle customer orders, may be required to lift and move supplies weighing up to 50 lbs. From the floor to waist height, carrying it 10 feed and lowering back to the floor.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
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