Senior Associate, Product Management

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. 

We are looking for a Senior Associate, Product Management to join the product team for practice management within athenaCollector. Your job will involve working with scrum team(s) to deliver features of value across initiatives in the patient onboarding and record management space. This includes the ability to prioritize, successfully lead the team using agile process and regular scrum ceremonies. 

This position is based in Boston, MA. 

The Zone: 

The Practice Management Zone owns a wide scope of initiatives that enable practice operational and revenue success. This includes practice user facing workflows and core technical components for the creation and management of patient records, key pre-live and post-onboarding workflows such as enrollment, configuration, contract management and financial reporting.  

We are a passionate group of product, engineering, UX, and analytics professionals driven to maximize revenue cycle efficiency and effectiveness for our customers.   

The Opportunity: 

We are looking for a Senior Associate, Product Management to execute on a roadmap that is focused on improving the effectiveness of patient record creation and management in a system which helps create tens of thousands of patient records per day and manage millions of existing patient records per day. 

 
But enough about us; let’s talk about you. You are passionate about problem-solving, and always take a customer-centric approach. You know how to work effectively with scrum team(s) and collaborate cross-functionally to deliver features. You can make tough trade off decisions between scope and schedule, while maintaining true focus on outcomes.   You have demonstrated ability of working as an agile PO with scrum team(s). Effective communication skills are important for success in this role. 
     

Job Responsibilities:  

• Serve as Product Owner for scrum team(s) covering assigned product area, working cross-functionally to build a product that meets the expected outcomes and market needs. 

• Build, groom and prioritize the backlog 

• Defines the outcome for sprints and releases, creates a release plan for the scrum teams. 

• Articulates crisp user requirements, user stories and documentation 

• Participates in scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospective 

• Works with both UX and Development to understand design or technology implications in solution ideas. 

• Communicates requirements and constraints and facilitates the team in a brainstorm to figure out how to best satisfy needs from the customer and the business. 

• Works with product leadership to recommend the best course of action to achieve intents. 

• Verifies and provides feedback on requirements as delivered to ensure they are solving business problems 

• Gains alignment from multiple stakeholders; recognize the need for alignment 

• Understands product dependencies and negotiates the trade-offs with the appropriate product managers. 

• Assist Product leadership with inputs to inform product strategy: This could include conducting analyses for new initiatives; gathering user feedback and identification of product gaps 

Typical Qualifications:  

• At least 5 years of experience with 1-3 years in a Product Management role (within software product development preferred) 

• Understanding of product management best practices, including agile development 

• Understanding of healthcare / health IT environment a plus  

• Excellent verbal and written communication skills, with the ability to lead through influence 

We’re looking for someone who can: 

• learn and adapt in a fast-paced environment, while providing quality outcomes 

• work independently as well as collaborate on an extended, cross-functional team 

• own work and self-direct 

• contribute and drive towards structurally sound, scalable product solutions 

• identify and build strategies for improvement within products 

This is a hybrid role based in our Boston office with the expectation of being in the office one day a week. 

About athenahealth