Senior Associate Operations (1-Year Contract)

Career Category

Medical Affairs

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

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What you will do

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring for a Senior Associate Operations (12-month contract with possibility of extension) for Amgen Hong Kong.

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What you will do

Roles and responsibilities: 

Clinical Study Planning & Coordination for General Medicine

• Lead the development and maintenance of study-level trackers, dashboards, timelines, and tools (e.g., vendor management, sample tracking, drug supply planning) to ensure accuracy and visibility.
• Coordinate logistics for quarterly steering committee and investigator meetings, trial events, and site communications.
• Manage assigned start-up activities, including system setup, access management, and document readiness, ensuring completion to required standards.

Clinical Study Execution & Oversight

• Use study dashboards and reports to monitor enrolment, data flow, and quality indicators, taking proactive action to address deviations and risks.
• Lead delivery of assigned risk and quality management activities
• Track and report study progress, budget management, coordinating with steering committee team and vendors to resolve operational issues and maintain compliance.
• Deliver assigned components of recruitment and retention strategies to help ensure enrolment targets are achieved.

Stakeholder Engagement & Team Collaboration

• Build and maintain effective relationships with internal study team members, vendors and investigator sites
• Act as a point of contact for routine study updates, ensuring stakeholders are informed and aligned.
• Identify, prioritize, and escalate risks effectively to support swift, informed decisions

Medical event planning and coordination

• Provide administrative support across medical therapeutic areas under both business units: General Medicine (Inflammation, Cardiovascular, Bone, Rare Disease) and HONC (Haematology and Oncology) to ensure tasks completion and compliant to Amgen policies and SOPs 
• Responsible for procure-to-pay function for the assigned teams 
• Track expenses for the assigned teams against budget 
• Assist with project development and planning to ensure efficient execution and organization 
• Assist medical teams in implementation of activities and key events
• Local Regulatory Affairs provides country regulatory expertise and execution for the development, registration, and lifecycle management of all Amgen molecules.

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What we expect of you

Basic qualification:

• Medical or scientific education or experience from similar positions or industry Pharmaceutical industry experience will be advantageous 
• Minimum 2-3 years of experience as a research assistant or clinical trial assistant or clinical study management experience is preferred
• Experience in administrative management and logistics planning is preferred

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and w