About the Team

We are building and scaling new ways to delight our customers, leveraging the DoorDash platform. New Verticals is a key investment to accelerate our growth in non-restaurants services like grocery, convenience, alcohol, cross-platform ordering, and many more new bets to come! This team works to understand how we can optimize the shopping experience for our merchants, consumers and dashers. 

About the Role

You will be shaping the future DoorDash’s catalog & selection strategy in convenience, grocery and alcohol, while leading some of the most strategic initiatives to achieve catalog excellence.

Your work will be highly visible and impactful - with the entire DoorDash convenience grocery and alcohol catalog in scope, you will have the opportunity to impact millions of items on DoorDash platform, and make visible impact on customer experience in partnership with Engineering, DSML and product teams

You will be partnering with teams across DoorDash and beyond to build a world-class catalog system that works for all 3 sides of the marketplace : Merchants, Dashers and Customers. Your work will enable merchants to onboard quickly, customers to make informed buying decisions with rich merchandising, and Dashers to know exactly what to shop, and where.

You’re excited about this opportunity because you will…

• Lead. You will create systems and process frameworks to improve the speed, quality and onboarding time for merchants.You’ll partner with local operators to develop processes to set-up their catalogs on the DoorDash platform

• Build. You will own and build a massive high quality product catalog with perfect information (i.e.- pictures, description, name, taxonomy), high quality scores and operational checks and controls.

• Strategize. You will help develop the optimal strategy for convenience and grocery operations. You will craft quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will help these teams identify opportunities for enhancing our existing product offering and methods to improve delivery quality. 

• Collaborate. You will advocate internally for solutions that will enhance the user experience. Where a product or operations solution is needed in order to unlock volume, you will advocate for those resources with your central partners. You’ll work with a highly cross-functional team, including operations, product, finance, and quality to build out new lines of business for DoorDash. 

• Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data

• Support. You will help teach and support teams in getting their lines of business setup and scaled quickly.

• Learn. You will be immersed in our US Convenience and Grocery operations. You will learn about our product and in-store operations, product roadmaps, as well as our current and future capabilities. 

We’re excited about you because…

• You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.

• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.

• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments

• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
• You have 3-5+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience), and you’ve led teams to achieve audacious goals.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company