Senior Associate - Data Protection Operations

Job Requisition ID: 92210

Location Designation: Hybrid - 3 days per quarter 

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

New York Life is seeking an experienced and execution-driven professional to lead the operational components of our data protection program. This role will manage a team of consultants and serve as the central point of coordination for Data Loss Prevention (DLP), Data Access Governance (DAG), Data Discovery, Classification, and rule lifecycle processes. The candidate will act as an escalation point for event triage, oversee reporting and testing activities, and contribute directly to maintaining a strong operational security posture. This role will work closely with business users on DAG activities.   This position offers visibility to senior leadership through system performance reporting and operational updates.
 

What You’ll Do:

• Lead the day-to-day operations of the data protection function, specifically for DLP and DAG, managing a team of consultants.
• Oversee implementation, testing, and ongoing tuning of DLP detection rules across platforms and environments.
• Act as the primary escalation point for the triage team on complex or high-priority data protection alerts.
• Manage the DLP, DAG, and other related tools, platforms, and integrations, including modifications, updates, patches, etc.
• Work with business users on DAG related activity, including folder access cleanups.
• Collaborate with the messaging team to ensure the DLP integrations are functioning properly.
• Collaborate with project teams on changes to the messaging architecture to ensure DLP capabilities are integrated.
• Work closely with Data Protection Engineering as a stakeholder on strategic initiatives to ensure supportability and operational handoffs.
• Collaborate with Storage Teams to ensure the DAG systems are connected to our unstructured data services.
• Collaborate with the Identity teams for access related process, changes, etc.
• Champion efforts that impact DLP and DAG.
• Coordinate activities related to data discovery and classification, ensuring appropriate tagging and handling of sensitive data.
• Drive the execution of repeatable operational processes and workflows, ensuring consistency and adherence to policy.
• Maintain documentation, playbooks, and response guides related to data protection operations.
• Own the process for testing and validating the effectiveness of current and new detection rules.
• Develop and deliver regular activity reports and operational metrics to security leadership.
• Identify and implement opportunities to improve operational efficiency, tooling integration, and alert fidelity.
• Support integration and operational enablement of DSPM (Data Security Posture Management) tools and processes.
• Collaborate with Risk to ensure operations align with data protection and privacy policies.

What You’ll Bring:

• 5+ years of hands-on experience in IT security operations, with specific focus on DLP, data classification, and alert triage/escalation.
• Strong working knowledge of data protection tools such as Netskope, Zscaler, Varonis, or Imperva.
• Familiarity with data discovery and classification methodologies in both on-premises and cloud-based environments (e.g., AWS, Office 365).
• Understanding of operational aspects of DSPM solutions.
• Experience with incident response workflows and operational reporting.
• Ability to manage competing priorities and deliver consistent results in a fast-paced environment.
• Strong written and verbal communication skills; able to present to both technical and executive audiences.
• Experience with reporting platforms or dashboard tools is a plus.
• Scripting knowledge (PowerShell, Bash, etc.) is a plus but not required.
Education & Certifications
• Bachelor’s degree in Cybersecurity, Information Systems, or a related field; or equivalent hands-on operational experience.
• Preferred certifications: CompTIA Security+, SSCP, CISSP, or similar.

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Pay Transparency

Salary Range: $102,500-$175,000 

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