Senior Associate Clinical Supply Chain I

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Associate Clinical Supply Chain I

What you will do

Let’s do this! Let’s change the world! The Senior Associate I role is in the Development Supply Chain Technologies (DSCT) organization. The Development Supply Chain Technologies team manages clinical customization for SAP/ ERP processes for Clinical Supply Chain Planning, Clinical Customer Service, Warehouse and Distribution.

• Manage error messages between Clinical Supply External Trial Operator Staging Tables and SAP system. Work with business to ensure timely resolution of errors to ensure inventory accuracy across systems.

• Update Clinical Master data in SAP system to ensure accurate and timely shipments of clinical finished goods to clinical sites.

• Monitor Clinical Data Quality reports in Syniti tool to ensure SAP system data integrity.

• Manage intake process for tickets in ServiceNow assigned to DSCT resolver group. Assign tickets to correct resolver, categorize ticket by root cause for metrics visibility.

• Manage DSCT GMP process documents.

• Maintain DSCT team dashboard and team meeting agenda using Smartsheet.

• Manage GMP system change records and facilitate record tasks.

• Manage Order to Cash weekly issues meetings.

• Act as backup owner of the SAP Clinical Portal used to manage shipments to clinical sites and reconciliation of Investigational Product.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a person with these qualifications.

Basic Qualifications:

• Bachelor’s OR

• Associate’s + 6 months applicable work experience OR

• High school/GED + 2 years applicable work experience

Preferred Qualifications:

• Experience with SAP Order to Cash functionality

• Experience with SAP Plan to Stock functionality

• Experience with data query tools such as Cognos

• Experience with IS management tools, such as ISM

• Experience with computerized system validation testing

• Experience with Project Management

• Experience with Smartsheet, Copilot

• Experience with process automation, RPA implementation and basic AI functionality

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrang