Senior App Configuration Analyst- Observability

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's IT Application Solutions team is looking for qualified candidates to fill an open Senior App Configuration Analyst- Observability position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

We are seeking a skilled Splunk Developer to design, implement, and maintain our Splunk environment. The ideal candidate will be responsible for developing and optimizing Splunk solutions to enhance data visibility, create meaningful dashboards, and provide actionable insights across the organization.

Key Responsibilities:
•    Design, develop, and maintain Splunk applications, dashboards, and reports to meet business requirements
•    Create and optimize complex Search Processing Language (SPL) queries for data analysis and visualization
•    Configure and manage data inputs, forwarders, and indexers in the Splunk environment
•    Develop and implement custom alerts and monitoring solutions
•    Create and maintain documentation for Splunk implementations and processes
•    Troubleshoot performance issues and optimize Splunk deployments
•    Collaborate with cross-functional teams to gather requirements and implement solutions
•    Provide technical guidance and support to end users
•    Implement best practices for data collection, retention, and security
•    Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. 
•    Promotes and supports a culture of total safety.
•    Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  
•    Ensures duties are performed in accordance with all regulatory compliance obligations.
 

Job Responsibilities

• Diagnoses complex problems, develops and implements solutions in a (specialized technical requirements as shown in technical addendum) environment.  Effectively understands relevant business processes so that they can be modeled in internal systems. 
• Develops and maintains scope and objectives for internal systems requirements as defined by the organization inclusive of (specialized technical requirements as shown in technical addendum) modules and affected applications, to allow for programming business rules into said systems.
• Maintains extensive knowledge of their assigned functional area in (specialized technical requirements as shown in technical addendum) environment, active business processes, business areas, as well as industry.
• Performs complex and demanding tasks dealing with the analysis, design, configuration, development and implementation of solutions serving business line and functional units. 
• Carries out detailed system design and writes functional and technical requirements/specs, develops test plans and applies testing, and quality monitoring procedures.
• Provides guidance to business and functional units in developing tests and training plans and materials.
• Provides day-to-day support to users and to junior configurators, as well as drives improved user productivity through developing and implementing new business process and systems solutions.
• Proactively contributes to an overall IT strategy via direct experience in tactical projects and specific user requirements.
• Responsible for the identification of and resolution of gaps in the business processes. Is involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation
• Contributes to annual and 5-year capital IT budgets.
• Participates at the departmental level in line organization initiatives, tactics and strategies to act as a liaison from the line organizations to IT for continued development of the internal systems.
• Mentors others, and monitors other business or technical analysts in project software development methods and processes and aligns these processes with project needs.
• Based on a solid understanding of scope and processes, can independently gather/establish business requirements of new developments to meet changing business needs.
• Provides necessary coordination, facilitating interactive analysis and design sessions with representatives of business line and functional units.
• Responsible for defining detailed requirements, analyzing business needs, and validating solutions with the business.
• Provides technology direction to business for tactical approaches.
• Establishes and man