Senior Analyst, Pharmacy Product Development - Growth Solutions

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Analyst of Pharmacy Growth Solutions will be part of a cross-functional group focused on the development of new enterprise initiatives that can be integrated into current pharmacy business models. As a senior analyst on this team, you will be a contributor in the development of company-wide strategic service offerings and new business opportunities. You will support workstreams focused on opportunity identification, business case development and assessment, and testing/incubation for such products and product enhancements.

Primary Job Duties & Responsibilities:

The day-to-day for this role will vary, including driving market research to create and inform strategic priorities, performing opportunity assessment, creating materials for key stakeholder and leadership alignment, supporting design & execution of mini-tests and/or pilots, and working in a matrixed environment. You will be expected to translate ambiguous opportunities into strategic recommendations and functional programs that follow logical storyboarding principles that will be understood by peers and leadership. The ideal candidate will have an analytical and strategic mindset along with great communication skills.

Opportunity Discovery & Stakeholder Engagement

• Capture key market research and competitor insights and be able to quickly synthesize and draw connections or implications to the work we do.

• Partner with key internal stakeholder team(s) towards finding and ideating opportunities to collaborate on new solutions.

• Influence leadership decision-making with clear and tailored communication (both verbal and written)

• Support the evaluation of opportunities across multiple dimensions and provide informed recommendation on next steps.

• Execute on tactical steps within project plans with support.  

Solution Design & Incubation

• Contribute to the development of action-oriented business cases that support investment in prioritized solutions.

• Work cross-functionally to design and build solutions that support strategic and sustainable pharmacy growth.

Solution Implementation & Operation

• Work cross-functionally to implement solutions, ensuring appropriate consideration for operations and the colleague/patient experience.

Required Qualifications

• 2+ years of experience in Retail pharmacy, pharmacy product development, healthcare consulting, etc.

• Experience building/assessing business cases

• Advanced capabilities in Microsoft suite of programs (Excel, Outlook, Word, PowerPoint, etc.)

• Travel - up to 10%, based on needs of the business.

Preferred Qualifications

• 3+ years of experience in Retail pharmacy, pharmacy product development, healthcare consulting, etc.

• CVS Health’s retail pharmacy workflow, business, and organization processes

• Managing complex relationships across a variety of business units and personality types

• Leverages a continual improvement mindset to create simplicity and improve the colleague and customer experience.

• Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals.

• Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines.

• Strong personal integrity and judgment, evidenced by a track record of managing highly sensitive or highly visible business matters.

• Strong communication skills in both formal and informal writing and speech

• Demonstrating strong attention to detail and follow through with commitments.

• Manage multiple high-priority tasks simultaneously.

• Communicate clearly to small and large groups to lead complex projects to completion.

• Collaborate cross functionally with leaders and colleagues’ enterprise wide to solution, implement, and drive results.

• Plan and execute short- and lo