Senior Analyst Business Operations

 

Senior Analyst Business Operations

 

What you will be doing:

The Senior Analyst Business Operations will play a crucial role in developing, monitoring, and assessing key revenue performance indicators ensuring the financial health of the assigned service line and organization. This role will collaborate daily across all levels of the organization and is expected to have a broad understanding of service line financial data and offerings. This individual will manage and assist with operational items necessary to ensure completeness and accuracy surrounding financial and operational responsibilities.

Key Responsibilities

Financial Operations – 30%

• Maintaining PSA budgets, overseeing billable transactions, and updating project milestones

• Forecasting and monitoring project resource time in Workday

• Reconciliation of project milestones and tracking of net revenue and expenses

• Promoting consistency across business unit for items above

• Collaboration with the revenue, legal and contracting teams to assist with writing SOW’s, providing feedback on customer contracts and the creation/maintenance of engagement specific margin models

• Providing subject matter expertise to service line leadership and project staff

• Conducting internal customer support and training where needed

• Collaborating with FP&A team on bookings, staffing, revenue, and expenses

Data Analysis – 30%

• Review/perform analytics, interpret data and present findings to service line leadership

• Provide requested ad-hoc information to finance teams

• Create process deliverables (e.g., reconciliations, financial analysis, communications)

• Document and track service line strategic initiatives

Project Management – 30%

• Develop individual project plans and work plans that entail all details of the project to include timelines, milestones, tasks, resources, risk assessment and fiscal impact to starting project and monitor those areas during the engagement

• Maintain master project and staffing listing for service line

• Identify and resolve complex project issues

• Assist stakeholders in achieving business objectives

Operational and Administrative Support – 10%

• Assist with operational and administrative items as needed

• Create and maintain training documentation and conduct training sessions for new hires, onboarding processes, time tracking, expense reports and other items as necessary

• Create and maintain presentation and reporting support for leadership team as needed

​Required Qualifications

Work Experience:

Years of Applicable Experience - 4 or more years

Education:

High School Diploma or GED (Required)

 

Preferred Qualifications

Skills:

• Operations Support

• Project Management

• Business and Financial Analysis

Experience:

• 3+ years of experience in a financial operations role

Education:

• Bachelor’s degree in business management, Finance, Accounting, or a related field

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 
  
   

 

Working Conditions: Air conditioned office space

 

Travel Requirements: Travel 1-20% within the US

 

Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is requir