Senior Account Manager

Job Description:

Position Summary:

This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned programs.  Contributes to developing, maintaining and establishing the customer relationship.  Responsible for achieving established priorities and departmental goals.

Primary Responsibilities:

• Responsible for overall BLCP of assigned customer(s) as a contributor and a leader
  • Market share, competitor programs, overall value of addressable market
  • Competitor market information and important changes in their business efforts
• Responsible for overall accuracy and fidelity of Campfire data
• Responsible for overall day to day front line relationship (buyer/engineer up to senior buyers/engineers)
• Responsible for achieving the assigned growth targets for assigned customer(s)
• Responsible for achieving sales task target for assigned customer(s)
• Responsible with advance engineering partner for identifying via BLCP the target programs (TBL A & B) and for all other addressable market programs (TBL C & D) and ensuring data fidelity in campfire
• Responsible in partnership with operations, Purchsaing, and program manager to achieve VCM +3% during the phase called Revenue In Development (after award and before JOB#1)
• Participate in the development of and execute strategic plan for the customer and/or product to achieve profitable growth targets within the region and globally
• Prepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goals
• Contribute to management of customer business plan or productivity programs internally and externally
• Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
• Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
• Support Finance in tracking of formal amortization schedules with customers
• Lead and develop cross-functional customer relationships with all disciplines
• Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
• Develop and lead price negotiations with the customer ensuring consistency at the customer level
• Support and mentor Account Managers and Sales Analysts
• Understands and properly utilizes internal systems and procedures such as Windchill, enterProj, ISM, PDMLink, AutoQuote, Vanguard, Sales Release (ST1), WERS, TeamCenter and SharePoint
• May, on occasion, be required to perform duties other than those specified in this description

 Education and Qualifications:

• Bachelor’s Degree required in business, economics, finance, engineering or similar
• 5 + years of experience working with automotive OEM customers and demonstrated ability to be autonomous in customer management and coach others towards achieving goals.
• Previous experience in progressive sales roles, including sales analyst background
• Understanding of OEM manufacturing and assembly environments
• Technical knowledge to discuss product capabilities in detail with all OEM customer functions
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
• Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
• Strong verbal and written communication skills with exceptional negotiating abilities
• Project management skills are desired with excellent ability to prioritize, multitask and organize
• Ability to articulate complex business case proposals to internal and external management and influence decision making
• Strong, polished presentation and negotiation skills
• Proficient in Microsoft Office
• Willingness and ability to travel, as necessary

Work Environment/Work Conditions:

• Professional Office Environment
• Must wear proper personal protection equipment while on manufacturing floor
• Travel to manufacturing facilities or customer locations when required
• Equipment used requires proper training on the potential for and avoidance of injury

Position Type:

Regular

Additional Locations: 

Additional Information:

Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental dis