SECURITY OFFICER

Job DetailsJob Location: Albuquerque, NM 87109Position Type: Full TimeEducation Level: High School Degree or EquivalentTravel Percentage: Minimal TravelJob Shift: DayJob Category: General LaborPlease note: A valid Concealed Carry Weapon (CCW) License is required.

Location: Open to location

Schedule of Work: (not a remote or hybrid position)

- Monday to Friday: 8:30 AM to 5:30 PM

- Rotating Saturday: 9:00 AM to 1:00 PM

Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

Comprehensive Medical, Dental, and Vision Insurance
Paid Short-Term Disability, Life Insurance, and AD&D
Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
Tuition Reimbursement for Professional Development
401(k) Plan with Employer Match
Pension Plan for Long-term Security
Exciting Opportunities for Career Advancement

Overall Job Purpose

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking. While specific responsibilities vary by role, every position carries universal expectations aligned with its level of responsibility and authority across the organization.

As a Security Officer at Sandia Area, you are responsible for delivering excellent service while maintaining personal accountability in your actions and behaviors. By prioritizing member satisfaction and operational efficiency, you directly contribute to the organization’s mission of strengthening financial well-being for our members and community. You are entrusted to uphold our values in every interaction, ensuring trust, accuracy, and a focus on service excellence.

Reporting directly to the Regional Branch Manager, the Security Officer is responsible for providing security services that ensure the safety and security of employees and members while on Credit Union property and in use of Credit Union facilities. 

Duties and responsibilities

Department Operational Support

Patrols all assigned Credit Union facility and parking lot areas, always maintaining high visibility.
Appropriately acts on threats and departure of employees or member security.
Assist in controlling the entrance and departure of employees, visitors and vehicles.
Maintains awareness of surroundings without distracting Credit Union personnel from their responsibilities.
Assists in the investigation of crimes committed against the Credit Union.
Assists in evicting trespassers and violators, using the appropriate force, when necessary, in detaining perpetrators while following legal protocols before relevant authorities arrive.
Assists in retrieving video and timeframes of incidents as requested by management.
Ensures that incident reports are completed accurately and timely.
Able to assist with all emergency situations by providing assistance to employees and members.
Maintains the security and confidentiality of member interactions. 
Attend quarterly meetings to remain up to date with changes.
Accessible to other locations when needed and able to make schedule adjustments when requested to accommodate needs at other locations for various reasons.

Compliance & Policy Adherence

Remain in compliance and up to date with local, state and federal regulations.
Inform management when current licenses need to be renewed as well as any updated uniform needs.
Attends, participates, and completes all required internal training.  
Actively inform peer security guards of any potential danger from existing member(s) visiting multiple branches.
Actively attend branch huddles to stay current on updates or changes to existing procedures.
Fully engages with the opening/closing procedures of the branch.
Ability to assist with alarms and surveillance equipment when needed.

Expectations of all Sandia Area employees

Demonstrate a strong commitment to upholding the organization’s mission, vision, and values in all interactions and responsibilities.
Represent the credit union with professionalism, integrity, and ethical conduct at all times.
Maintain a thorough understanding and strict adherence to credit union regulations, compliance requirements, policies, procedures, and operational guidelines.
Consistently meet deadlines as assigned while ensuring accuracy, efficiency, and adherence to quality standards.
Foster a positive and supportive environment for both members and employees, ensuring interactions align with the credit union’s mission and service philosophy.
Adhere to all regulatory and compliance policies, upholding the highest standards of security, confiden