Security Officer 2

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Core Job Summary:    

The Security Officer 2 patrols assigned property and grounds to ensure the safety of building occupants and safeguard institutional property. Additionally, the Security Officer 2 provides assistance to individuals that are on University grounds in the event of an emergency.

Core Responsibilities:                                                                         

• Patrols hospitals, buildings, grounds, and associated areas to prevent, investigate and document arson, theft, vandalism, and any other criminal activity.

• Monitors and responds to security, fire, and environmental alarms.

• Assists in follow-up as necessary.

• Responds to emergency calls for assistance and disasters.

• Investigates unusual incidents reported by UM staff, visitors, physicians, and patients.

• Provides excellent customer service to patients, families, visitors, and staff maintains a safe and secure environment.

• Responds to and resolves problems, disputes, and unusual circumstances as necessary.

• Handles disruptive individuals with good verbal intervention techniques.

• Assists with traffic control as necessary.

• Completes reports and incident documentation as necessary.

• Controls evidence, valuables, and lost/found items as necessary.

• Operates UM vehicles in accordance with the rules and regulations of the University of Miami.

• Completes all mandatory training programs.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Patrols hospitals, buildings, grounds, and associated areas to prevent, investigate and document arson, theft vandalism and any other criminal activity.

• Monitors and responds to security, fire, and environmental alarms. Assist in follow-up as necessary.

• Responds to emergency calls for assistance and disasters.

• Investigates unusual incidents reported by UM staff, visitors, physicians, and patients.

• Provides excellent customer service to patients, families, visitors, and staff.

• Maintain a safe and secure environment.

• Normal duties require extensive walking, standing, and/or running.

• Responds to and resolves problems, disputes, and unusual circumstances as necessary.

• Handles disruptive individuals with good verbal intervention techniques. Combative individuals may require physical intervention.

• Assist with traffic control as necessary.

• Completes reports and incident documentation as necessary. Reports must be easy to read and accurate.

• Controls evidence, valuables, and lost/found items as necessary.

• Operates UM vehicles in accordance with the rules and regulations of the University of Miami.

• Works in an independent atmosphere with minimal supervision and high public contact.

• Completes all mandatory training programs.

• Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS         

High School diploma or equivalent

Minimum 3 year of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

• Commitment to the University’s core values.

• Ability to work independently and/or in a collaborative environment.

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