Security Manager- The Dome

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

US Concerts is seeking a dedicated and experienced Manager – Venue Security to oversee all security operations to ensure safety and security of guests, employees, artists, and property, while maintaining a customer-focused approach. This role requires excellent people skills, a proactive mindset, and a thorough understanding and adherence to security protocols and licensing requirements as set forth by Live Nation and the State of Virginia.

WHAT THIS ROLE WILL DO

• Policy Compliance: Collaborate with the General Manager and Operations Manager to ensure adherence to all security policies, procedures, and applicable local, state, and federal laws.
• Access Control: Monitor and authorize the entrance and departure of employees, visitors, and other individuals to prevent theft and maintain venue security.
• Venue Surveillance: Regularly patrol all areas of the venue to observe, report, and address any irregularities or potential security concerns.
• Incident Management: Investigate and resolve security-related complaints, interacting positively with guests to ensure satisfactory outcomes.
• Reporting: Document daily activities and incidents, including equipment or property damage, theft, unauthorized persons, or unusual occurrences.
• Staff Management: Recruit, train, supervise, and discipline security personnel to ensure efficient department operations.
• Budget & Cost Control: Manage security-related expenses by adhering to the department budget, optimizing resources, and ensuring staffing levels align with operational needs while controlling overtime and unnecessary costs.
• Team Collaboration: Conduct regular meetings to communicate pertinent information and provide guidance to staff
• Policy Development: Continuously evaluate and recommend improvements to security policies and procedures.
• Sustainability Participation: Engage in the venue’s sustainability initiatives, such as waste prevention and recycling efforts, and educate guests about these programs.
• Event Support: Assist in post-event activities, including the collection of recyclables and proper storage of event equipment.

WHAT THIS PERSON WILL BRING

Required:

• At least 2 years of experience in a security management role
• In Virginia, security personnel are required to obtain registration from the Department of Criminal Justice Services (DCJS) in the unarmed security officer category
• Working knowledge of security and safety operations and enforcement procedures in an event setting
• Ability to exercise composure and de-escalate stressful situations
• Strong str