Security Manager

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Manage the day-to-day security operations of the data center, including physical security, access control, video surveillance and alarm monitoring.

• Responsible for managing a staff of site Supervisors, including support of their downline of Security Officers and Shipping and Receiving associates.

• Collaborate with Site Supervisors to identify and resolve workforce gaps to ensure adequate coverage at each data center site.

• Respond to emergency calls on weekends and after regular working hours.

• Conduct regular performance evaluations of Site Supervisors to ensure they are meeting their responsibilities and are adhering to established policies and procedures.

• Conduct risk assessments and develop mitigation strategies to address potential threats to NTT GDC Americas Data Centers.

• Administer and monitor all onsite security operations to ensure safety standards are met at NTT GDC Americas Data Centers; this includes the safety of personnel, visitors, and customers, as well as protecting company property from unauthorized access, sabotage, vandalism or theft.

• Perform regular security audits and inspections to ensure compliance with security policies and procedures.

• Execute security awareness training to data center personnel; coordinate training logistics and provide feedback to talent development to maintain relevant curriculum of security training programs.

• Collaborate with the Data Center Operations Team, Facilities, and other departments to ensure the success of critical data center systems.

• Develop and implement corrective actions to prevent security incidents.

• Review and approve Incident Reports.

• Leads internal investigations and prepares written reports on details of investigation, recommended actions, and outcomes.

• Develop and maintain relationships with key stakeholders, including law enforcement, regulatory agencies, and customers to promote security and compliance.

• Manage the budget for the data center security operations.

• Supports the Senior Security Management with determining headcount allocation and scheduling

• Ensure that all required security manuals are updated and maintained.

• Serves as the primary contact for local and federal law enforcement agencies.

• Collaborate with clients on their security requirements.

• Works with all departments in the security engineering of all sites for exterior and interior security design.

• Administers the operation of all security-related systems: access control, CCTV, digital video recording, photo badging, etc., shipping & receiving related items ie, client notifications, etc.

• Serves as a liaison with all vendors related to security.

• Oversees research in regards to security products, receiving equipment, and examines price.

• Responsible for preparation and review of periodic security reports to Clients and NTT GDC Americas employees.

• Organizes and takes predetermined actions, including rendering first aid in emergencies, such as work-related accidents, fire, and illness.

• Model NTT GDC Americas Dress Code and Uniform Standards.

• May perform other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledgeable with standard methods, practices, tools, and equipment used in the security profession.

• Understanding of physical security technologies such as access control, CCTV, digital video surveillance and recording, intrusion detection, and photo badging.

• Familiarity with regulatory requirements such as SOC 2, PCI DSS, and HIPPA

• Strong analytical and problem-solving skills, with the ability to identify potential security risks and develop effective mitigation strategies.

• Excellent communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders.

• Demonstrated ability to manage security operations in a high-stress environment.

• Proficient in computer skills such as Microsoft Office, database management, and security related software.

• Knowledge of OSHA and safety rules.

• Basic knowledge of the Data Center Security Best Practices, pr