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Security Associate - Quality Analysis

PNC
Two PNC Plaza (PA374), United Statesfull_timeVerifiedPosted 12 Jun 2024

About the role

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Security Associate within PNC’s Technology organization, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Will be required to be in the Pittsburgh, PA office multiple days per week.
Hours are: 7:00am - 4:00pm - Monday - Friday

This position is in our technology organization in our Security Department.

· Utilizing standard procedures and independent judgment, conducts quality analysis of the investigations performed by staff. Identifies systemic issues and drives correction.
· Reviews complex and/or high impact investigations prepared by staff to ensure decision making is appropriate and documented. Ensures narratives are complete, accurate, and comply with external guidance and internal policies and procedures. Applies subject matter and industry knowledge to vet case decisions and resolve discrepancies appropriately. Ensures the appropriate materials and documentation of the investigation performed are retained.
· Maintains strong quality control protocols. Works with staff to develop and improve incoming quality. Coaches and mentors analysts/investigators on indicators of various typologies and emerging threats. Acts as a resource to less experienced investigative staff.
· Identifies and analyzes complex factors related to risk mitigation and protection, anticipating potential consequences and recommending appropriate controls. Identifies systemic issues, and facilitates effective root cause analysis and corrective actions.
· Elevates high profile or high risk cases to appropriate management to ensure visibility of potential reputational risks. Facilitates continuous improvement projects.

Job Description

  • Participates in activities, processes, and utilizes tools needed to improve overall security posture of the organization.
  • Applies security concepts, reviews information, executes defined tasks, analyzes requirements, reviews logs, and creates documentation. Performs investigation and data loss prevention, data manipulation, and coordination of activities. Performs actions to address or mitigate risks and vulnerabilities. Reviews and defines controls.
  • Advises on less complex security procedures and products for clients, security administrators and network operations. Participates in enforcement of control security risks and threats.
  • Conducts security assessments and other information security routines consistently, with supervision.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies

Competencies

Analytical Thinking, Effective Communications, Information Assurance, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, IT Systems Management, Problem Solving, Software Security Assurance

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benef

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Company

PNC

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