Security Analyst I- Incident Response

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. 

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

Unum is seeking a skilled and proactive Security Analyst specializing in Incident Response to join our dynamic Information Security team. In this critical role, you will be responsible for detecting, analyzing, and responding to security incidents, ensuring the integrity and resilience of our organization's information systems. If you have a passion for cybersecurity, strong analytical abilities, and a drive for continuous improvement, we want to hear from you.

Job Specifications

• Bachelors degree, or equivalent experience
• Has 2+ years of related work experience
• Demonstrates a working knowledge of corporate, industry and professional standards, e.g. ITIL, and Agile methodology
• Demonstrates experience in:
• Microsoft environment including Wintel/Distributed Environment/Active Directory, Windows Operating Systems, Windows Server Operating Systems, Exchange/Outlook, SharePoint, SQL
• IBM Mainframe and Middleware environments including RACF, Websphere, MQ, DB2, IMS, Linux, AIX
• Identity and access management tools and processes (Oracle, iAcces, My Access, Quest/Dell)
• Has strong understanding of the following security technologies:
• RACF, TSO, TPX, JCL
• Active Directory, AD Users and Groups, Hyena, Quest/Dell Active Roles, Powershell
• Proficient in the following requirements and concepts:
• Audit and compliance requirements
• Network security concepts and high level risks
• Access review program and related SOS/SOX/SOC processes and requirements
• Self-motivated, results oriented and organized
• Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery
• Demonstrates good oral and written communication skills; able to communicate effectively with systems associates at all levels
• Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization
• Able to effectively handle multiple assignments, work under minimal direction, and deal effectively with changing business priorities and conflicts
• Promotes team collaboration

Principal Duties and Responsibilities

• Executes the operation, reporting and continuous improvement of the services/functions required to deliver and support infrastructure services and products to meet the needs of the business.
• Partners with manager(s), solutions engineer(s), and service manager(s) on the operational aspects of associated services (Service and Incident Management) to meet or exceed committed service levels.
• Supports team processes to ensure the stability and performance of Identity and Access Management services/functions. Addresses/adjusts services proactively as needed to maintain or exceed service levels to business.
• For accountable services, partners with the Information Technology organizations responsible for ITIL Service Management based processes associated with Incident, Problem, Change, Availability, and Release Management.
• Works as part of a team that leverages agile approaches (KANBAN) to meet business needs at an accelerated pace.
• Frequently participates in and may lead complex, cross-functional projects.
• Formulates specific project tasks, identifyi