Scrum Master - Physician Practice Solutions

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us! 
Interwell Healthcare is seeking a highly experienced and motivated Senior Scrum Master and Scrum Coach to join our Physician Practice Solutions team. In the role of a Scrum Master, you will be responsible for coordinating and aligning with multiple teams, including Product Owners and stakeholders, to iteratively and incrementally deliver value. You will serve as a driving force for change, optimizing evolving processes for the benefit of the entire team. As a leader, you will create an environment that empowers and inspires team members, with an emphasis on accountability, adaptability, collaboration, and high performance. You will also share your insights contributing to the acceleration of Interwell’s agile maturity. Moreover, you will be tasked with leading the implementation of various frameworks aimed at improving value, flow, quality, predictability, modern engineering practices, and promoting continuous improvement within your team(s). This role demands moderately complex to complex work, independent initiative, and judgment, as well as the ability to respond quickly and adjust to changing department or team needs.

Key Responsibilities:

• As a Scrum Master, you will instruct the Scrum Team on the application of Scrum and SAFe practices and patterns, ensuring the delivery of high-quality products and services to our customers.
• You will adeptly switch between various coaching stances (coaching, mentoring, teaching, facilitating) to enhance the agile skills and mindset of the team members.
• In your role, you will cultivate an environment that motivates and empowers team members, emphasizing accountability, adaptability, and collaboration.
• You will aid your team(s) in achieving a high level of performance by fostering self-organization and cohesion within the team.
• You will oversee and support all Scrum events including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, as well as PI Planning, System Demos, and Inspect and Adapt sessions.
• You will also guide the Product Owner(s) in creating user stories, prioritizing tasks, and refining the Product Backlog to ensure the team concentrates on technical needs, such as improvements to testing and deployment processes.
• You will boost team productivity by eliminating obstacles that may hinder the team's pursuit of their goals, ensuring work visibility for continuous progress and quick response to changes.
• By leveraging data and team metrics, you will demonstrate team capacity, predictability, and maturity.
• Working in collaboration with other team members, you will contribute to the enhancement of Agile practices within the organization through Communities of Practice.
• Your work will significantly impact the results of the department, influencing departmental strategies. You will make decisions on moderately complex issues, exercising discretion and judgment over policies and practices, working independently to determine the approach to your work and set priorities and timelines.
• You will ensure that the Scrum framework is implemented correctly, and all team members understand and follow Scrum principles and practices.
• You will coach the team in self-organization and cross-functionality, helping them continuously improve their processes and work methods.
• You will protect the team from external disruptions and distractions to maintain their focus on sprint goals.
• You will foster open and transparent communication within the team and with stakeholders, ensuring that everyone is aware of the project's progress.
• You will help in defining, interpreting and driving closure to relevant agile metrics that track the team's performance and identify areas for improvement. 

Qualifications:

• Bachelor’s degree in a related field; Agile/Scrum certifications (e.g., CSM, CSPO, CSP, PSM) preferred.
• Extensive experience as a Scrum Master, with a proven track record of successfully leading Agile teams. Ideally 3-5 years of relevant experience
• You should also have a minimum of two years' experience working with agile methodologies on large, technically challenging projects.
• A comprehensive understanding of agile methodologies, their values, practices, and patterns is essential.
• A proven track record of coaching and mentoring others is required, as well as a demonstrated ability to facilitate the removal of obstacles.
• Skills in facilitation, presentation,