Scrum Master, Consultant
Blue Shield of CaliforniaAbout the role
Your Role
The Advanced Analytics teamdelivers data-driven insights, advanced analytics, and AI infrastructure solutions to support strategic decision-making and operational excellence across Stellarus. The Scrum Master will report to the Director of Advanced Analytics. In this role you will manage Agile processes and infrastructure-related initiatives, coordinate cross-functional collaboration, and facilitate communication between technical, business, and infrastructure stakeholders. Your leadership will ensure the team’s work is prioritized, blockers are removed, and both analytics and infrastructure project milestones are met—enabling impactful solutions that advance our mission.
Your Work
In this role, you will:
Agile Team Support - Serves as the Scrum Master/Team Coach for Agile teams.
Educates and leads one or more Agile teams in Scrum, Built-in Quality, Kanban and Scaled Agile (SAFe) principles and practices.
Facilitates Program Increment (PI) Planning readiness by preparing the Agile team for PI Planning and supporting the team to create PI plans, objectives, and business values.
Collaborates with other Scrum Masters, Agile Coaches and Product Management roles across the enterprise to help business units mature on the path towards business agility.
Leads iteration execution by facilitating team events (e.g., backlog refinement, team planning, team sync, team review and demo, retrospective).
Manage the intake process for new work requests, ensuring all stories are properly documented, prioritized, and tracked in Jira
Review submitted user stories for completeness and confirm critical dates and requirements are included
Coordinate cross-functional collaboration to align timelines, remove blockers, and ensure project milestones are met
Facilitate communication between technical and non-technical stakeholders to clarify processes and expectations
Monitor and follow up on outstanding incidents and tickets, ensuring timely closure and reporting status to stakeholders
Confirm resource allocations and capacity planning for upcoming quarters in partnership with managers and technical leads
Maintain and share documentation for team processes, architecture, and project roadmaps
Support knowledge transfer and onboarding for new team members
Your Knowledge and Experience
Requires bachelor’s degree or equivalent experience and Scaled Agile (SAFe) Certification and 7 years of Project Management skills or Scrum Master experience.
Requires Scaled Agile (SAFe) certification: Scrum Master or Product Owner/Product Manager (POPM).
Preferred Scrum Master certification (PSM II, PSM III, CSP, CTC); CSM, A-CSM (Scrum Alliance certifications).
Preferred experience as a Scrum Master role for minimum of two years for a Scrum team.
Preferred experience using JIRA and AgilePlace.
Required: Experience managing Agile processes and AI infrastructure projects in a cloud environment (such as AWS, Azure, or Google Cloud)
Desired: Familiarity with cloud-native tools and technologies supporting analytics and AI workflows
Desired: Demonstrated ability to coordinate cross-functional teams and facilitate effective communication between technical, business, and infrastructure stakeholders
Desired: Strong documentation skills and experience with Confluence or similar platforms
Desired: Experience in resource planning and capacity management for Agile teams
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