SBA Development Officer

We are seeking a highly skilled SBA Development Officer to join our team. In this role, you will provide expert guidance to loan officers (LOs) and business bankers (BBOs) in structuring and processing SBA loan deals. While you will not be responsible for directly generating SBA loans, you will oversee and manage SBA loan applications referred to you through LOs and BBOs within your assigned market territory. Your primary responsibility will be ensuring these loans are successfully processed and closed. You will be accountable for meeting a pull-through goal for the SBA loans within your assigned territory, driving efficient loan origination, and ensuring deals are closed on time.

Your responsibilities include providing support for credit analysis, underwriting, structuring loans, managing the loan pipeline, and ensuring each deal meets SBA guidelines and client objectives. Additionally, you will attend external SBA-related events to promote the bank’s SBA offerings, build relationships, and drive SBA loan growth in your market. You will also act as the SBA subject matter expert (SME) for the loans in your assigned territory, ensuring smooth and efficient loan closings from start to finish.

This role is essential to driving SBA loan growth and providing a smooth experience for clients from start to finish.

SBA Loan Structuring & Guidance:

• Develop, manage, and maintain a pipeline of internally referred SBA loan opportunities for assigned territory/market.  Goaled on the closing of the referred SBA loans from the assigned market
• Support the Business Banking and Commercial Lending teams for SBA loan production throughout the Rockland Trust footprint.  
• Provide expert guidance to loan officers and business bankers in structuring SBA loan deals, ensuring that all loan terms and conditions meet SBA requirements.

Client Relationship Duties:

• Front-Facing Responsibilities: Speak directly with customers and meet in person when necessary, providing expert guidance on SBA loan options (7(a), 504, Express) and advising clients on which product best meets their needs.
• SBA Subject Matter Expert (SME): Act as the SBA SME for assigned sales teams and/or deals, possessing deep knowledge about SBA loan programs, guiding business owners through the process of applying for and securing SBA financing.
• Client Communication: Communicate directly with clients to gather necessary financial documents, clarify requirements, and answer any questions regarding the SBA loan process.
• Process Guidance: Help clients understand the eligibility criteria, loan terms, paperwork, and how the SBA process works. Ensure a smooth process from start to finish by acting as a trusted advisor.
• Sales Support: Assist the sales teams in ensuring loans are structured in a way that aligns with client needs and SBA requirements. Provide expertise and support to secure the best SBA solution for clients.
• Loan Growth & Relationship Management: Partner with the SBA Market Executive to develop and implement strategies that drive SBA loan growth in your defined market. Focus on expanding the number of SBA loans originated, identifying new business opportunities, and building sustainable client relationships.
• Promote SBA Financing: Actively promote the benefits of SBA financing to business owners, educating them about loan options and fostering long-term relationships.
• Networking & Referral Building: Build and maintain relationships with referral sources, such as accountants, brokers, and business consultants, to generate new leads and opportunities for SBA loans which will be handed off to a BBO or LO. 
• Documentation Assistance: Assist clients with gathering and understanding the necessary documentation for the SBA loan application, ensuring the process is efficient and transparent.
• Problem Resolution: Assist with problem resolution throughout the SBA lending process, providing solutions for any challenges that arise for clients.
• Educate Clients & Stay Informed: Educate clients on SBA loan products, requirements, and the application process. Stay informed on industry trends and SBA lending programs to provide up-to-date and relevant advice.

Attend external SBA related events:

• Represent the bank at SBA-related events, conferences, and networking functions in your assigned market. Build relationships with key stakeholders such as local business owners, SBA-approved lenders, and other professionals in the SBA lending space.

Eligibility Review: