SAP Technology Team Lead
CACI International IncAbout the role
CACI, INC. – FEDERAL has a contract with a federal agency to support and maintain a business critical, SAP based Commercial off the Shelf (COTS) Enterprise Resource Planning (ERP) system for the USDA. The program is an AWS Cloud Multi-AZ Red Hat Linux based solution utilizing SAP NetWeaver Suite on HANA 2.0 (ECC, SRM, CRM, BW, Portal, PO, Solution Manager, BW on HANA, SLT, SAC, BOBJ 4.3, IS/DS/ADM by Syniti, TREX, Apache web server/reverse proxy, and uPerform). The landscape supports a parallel Development and Production Support change management model with Six environments, an active High Availability configuration for HANA DB, Web Dispatcher, and SAP Central Services, and a passive Disaster Recovery capability to a second AWS region. Change management is executed using disconnected tools (ServiceNow for incidents/problems; Open Text ALM for defects, releases, test cases; SAP ChaRM for transports; SAP SOLDOC technical/functional documents; and MS-SharePoint site for Government Customer facing documentation). The program will be moving to SAP S/4 in the next few years, and is seeking leadership that is eager to help the program transition to S4 using their hands-on experience.
Program users expect systems to be available and performant for their time sensitive business activities which include customer ordering cycles, domestic and international vendor solicitations, vendor bids, government awards, and vendor payments.
What You’ll Get to Do
The SAP Technology Team Lead is responsible for leading, supporting and administering SAP Business Suite on HANA on public Cloud (AWS), executing SAP Upgrades & Migration to S/4HANA, and supporting the Cloud based environment. The job includes working closely with USDA Cloud Service Provider Team members, Solution Architects, Cloud Architects, Basis Administrators, Application Developers, and Business Process Analysts. The role may also include direct engagement with customers, program sponsors, stakeholders, and third-party vendors.
More About the Role
The SAP Technology Lead must provide:
- Rapid response and communication for operation issues/anomalies
- Management of deliverables/work products and process documentation maintenance
- Planning/Scheduling for upcoming activities and align Basis maintenance schedule with program release schedules
- Customer communication & internal team communication
- Resource task scheduling and follow-up for on-time completion
- Focus over key contract areas that are SLA based: Availability, Performance, Security Posture, Customer Service, Process stability
- Enforcement of process and technical standards/conventions
- Process and efficiency improvement in areas of need: (e.g., Release management change deployment, System copy/refresh, Security posture maintenance)
Basis/DBA & ALM Team Resource Management:
- Evaluation of the current model for work allocation based on Primary/Secondary component "ownership" (i.e., responsibilities are assigned based on system or product)
- Improve work planning and estimation capabilities
- Resource skills assessment and recommendations
- CACI management of employees assigned to SAP Technology Lead position (Time accounting, leave requests, career mobility and training planning, coaching and mentoring)
Extend BASIS Technical Skills needing improvement/depth across the team:
- Maintain CTS configuration across complex landscape under Solution Manager ChaRM control
- Troubleshooting of ABAP & JAVA & HANA issues
- System and Transaction performance monitoring/analysis/reporting
- NetWeaver Java (Portal/PO/BW) administration
- Apache (Web, Proxy), Web Dispatcher, SSL configuration and troubleshooting
- Business Objects 4.3 patching, support, troubleshooting (HANA Reporting, Data Governance IS/DS/ADM)
- SQL Server Database support on Windows Server (uPerform, SAP IS/DS/ADM by Syniti)
- AWS Cloud architecture for PROGRAM (monitoring utilization, capacity, growth)
- SAP S/4HANA experience in planning, installation, administration and support processes
You’ll Bring These Qualifications
- 10+ years in a Basis Administration / System Administration leadership role with experience on large SAP programs
- 5+ years of technology leadership experience with SAP S/
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