Salesforce Technical Consultant

BIG NEWS!🔔 ZeroFox is officially a public company, and we’re on a mission to make the internet safer. Read more here: http://ow.ly/Iy6K50KbCYo

OPPORTUNITY OVERVIEWZeroFox seeks a Salesforce Technical Consultant to work closely with our Sales Operations Team in driving the adoption, optimization, and iteration of the Salesforce platform, leveraging multiple integrations and technologies. The ideal candidate will have at least five years of experience with technical implementations of customer projects. Using their expertise, problem-solving ability, and creative flair, the consultant will design, build, deliver, and maintain our Salesforce ecosystem. The consultant will also help develop business requirements, specifications, process flows, application design, and configuration, as well as will perform testing and spearhead deployment efforts.

Role and responsibilities

• Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business
• Provide coaching in best practices for Salesforce administration and implementation to enhance user experience
• Use Salesforce Flows to streamline business processes
• Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions
• Identify project issues and risks, and present alternatives for alleviating or resolving them
• Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies
• Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform
• Support continued build-out of key reports and dashboards, data administration, and integrity upkeep
• Recommend new features and improvements to optimize and increase use of the platform
• Provide technical specifications and help maintain overall documentation for the business
• Adhere to and promote best practices, and design the guidelines for security procedures

Required qualifications and skills

• Experience with technical implementations, typically obtained in 5+ years
• Advanced experience with Salesforce configurations
• Salesforce Administrator Certification 
• Background in CRM process design and implementation
• Experience with enterprise integration tools and ETL (extract, transform, load) toolsStrong presentation and communication skills

Benefits

• Competitive compensation
• Community-driven culture with employee events
• Regular catered lunches for in-office work; snacks, drinks available daily
• Generous time off 
• Comprehensive health benefits & 401(k) plan
• Fun, modern workspace
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

Interested?

• Ready to apply? Visit us at https://www.zerofox.com/careers to find out more and join the best team in the security industry.
• Not ready to apply? Email careers_at_zerofox_dot_com to speak with a member of the team!

Other Information

• This position will report to the VP, Sales Operations
• This role is based out of our office in Baltimore, MD (hybrid)
• This role requires occasional work on nights and weekends as needed.

ABOUT ZEROFOXZeroFox’s mission is clear: we protect customers - their data, their assets and their people - across the internet. Through AI-powered technology, global intelligence collection and services provided by a team of expert analysts and threat hunters, we give customers the protection and intelligence needed to disrupt a new era of attacks on the surface, deep and dark web. Now is a great time to join the Fox Den: we recently announced our intent to become a publicly traded company via a merger with L&F Acquisition Corp. and were named a Top Workplace by the Baltimore Sun. With $150M+ in funding to date, recognition from Forrester as best-in-class in brand intelligence and numerous awards and honors, joining the ZeroFox team means joining a culture that is committed to excellence and growth. That means committing to the success of each of our employees so you can be the best version of yourself on the best team. If you’re ready to join a team that is mission-oriented, customer-focused, collaborative and dedicated, you’ve come to the right place.
Equal Opportunity, Diversity & InclusionWe aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opport