Salesforce Marketing Cloud Project Manager

C360.Monks is a trusted Salesforce Consulting Partner and MuleSoft Partner, helping organizations grow faster and create deeper customer connections. Our certified experts have decades of experience and are highly skilled in delivering business solutions leveraging Salesforce Core, Marketing Cloud and MuleSoft.

Clients who choose C360.Monks include some of the nation's most reputable brands, as well as fast growing startups. We're focused on business outcomes and moving the needle faster for our customers.

About the Role

The Project Manager role acts as the owner of the Marketing Cloud Professional Services. Project Managers are expected to use Marketing Cloud applications and combine their business and marketing knowledge and subject matter expertise with the domain expertise of the cross-functional Marketing Cloud team to drive success. The work environment is fast paced and deadline oriented.  A successful project manager acts effectively in demanding environments, maintains composure, demonstrates leadership qualities, and communicates in an exemplary manner. The ideal candidate will focus on overall customer satisfaction and thrive on team development and shared success.

Responsibilities:

• Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
• Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates.
• Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills.
• Facilitate requirements gathering and assist with the creation of project deliverables, as needed.
• Responsible for managing the scope as outlined in the SOW and mitigating the risk. In the case of any deviations from the original SOW, PMs are responsible for working with the delivery leadership to raise the appropriate Change Orders
• Adopt a standardized development lifecycle methodology for all projects.
• Identify opportunities to leverage the Salesforce platform and various integration tools.
• Participate in end-to-end implementation planning including project management, issue management, communication and change management
• Establish and maintain trusted relationships with client project stakeholders by providing vision and future product recommendations.
• Work well with customers, internal technology and product teams to articulate issues and communicate effectively.  

About You

The essentials:

• 10+ years of applicable Project Management experience
• 5+ years of applicable Salesforce integration experience 
• Demonstrated project leadership skills, with direct responsibility for managing project teams, budgets, and schedules.
• Experience working within an established PMO process within a consulting environment.
• Ability to work on and manage multiple projects and priorities.
• Experience managing 3rd party implementation/support vendors (subcontractors)
• Experience with project management tools such as SFDC, Financial Force (PSA), Jira, etc.
• Knowledge of various project management methodologies (PMI, Agile, Scrum, etc.)
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Not a must, but a plus:

• PMP or other project management certifications
• Certifications in Salesforce marketing cloud

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

 

What We Offer

Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

National Salary Range

$130,000 — $150,000 USD

 

Benefits

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Unlimited PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being wit