Salesforce IT Specialist (Remote)

Date Posted:

2025-04-08

Country:

United States of America

Location:

HNC99: Field Office - NC Remote Location, Remote City, NC, 27601 USA

Position Role Type:

Remote

Do you want to be part of a team and company that is truly implementing a 360° view of our sales and service interactions with the Customer?  Do you want the opportunity to be part of our expanding use of the Salesforce product suite?

As a Salesforce Lead, you will be part of team supporting an expanding our global group of sales, service & marketing cloud users.  You’ll have opportunity to work directly with our users in an agile method to understand their requirements and influence common solutions across our user groups.  You’ll have an opportunity to grow your skills & experience as we continue to expand the salesforce solutions already deployed and yet to come.

** This individual will sit remotely. **

What YOU will do:

• You will collaborate with your colleagues and customers to achieve our strategic vision of “One Collins” CRM while enabling you to grow professionally. 

• You will develop leadership skills through critical decision-making roles on Salesforce implementations and support.

• You will be joining a growing team with various experience with the Salesforce platform. 

• You will be part of a team deploying and supporting a Salesforce solution expanding across the entire company, helping our sales and service teams collaborate. 

• You will help expand our Salesforce solution landscape, including new clouds (Experience Cloud, Marketing Cloud) and enterprise integrations.

What YOU will Learn:

• You will have an opportunity to expand your Salesforce experience and knowledge and become the team focal in several functional and technical areas.

• You will foster relationships with your Salesforce peers all over the world that work and WANT to work at Collins.

• You will take flight to becoming a subject matter expert and leader in salesforce products and capabilities as we expand our user base.  As we grow, you grow.

• You will grow into a functional lead for major project implementations.

Qualifications YOU Must Have:

• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience.

• Salesforce Administrator Certified (must be verified).

• Experience configuring Salesforce.com Sales and Service Cloud.

• Demonstrated experience with complex flow development and validation rules.

• Demonstrated experience with using SOQL and SQL against the Salesforce database

• In depth experience with the security model options to share data with various user bases including profiles, permission sets, sharing rules, roles and groups

• Strong troubleshooting skills with the ability to independently analyze issues, perform root cause analysis and implement solutions

Qualifications We Value:

• Understanding of the system development life cycle; software project management approaches; and requirements, design, and test techniques.

• Knowledge of Salesforce Platform best practices, conducting code reviews, design guidelines and governor limits.

• Advanced understanding of the principles of DevOps, cloud, system security, and/or data modeling.

• Agile development experience

• Additional Salesforce Certifications (Advanced Admin, Platform Developer I etc)

What We Offer:

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

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