Salesforce Enterprise Platform Architect

Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!     

We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States. 

We have an exciting opportunity for a Salesforce Enterprise Platform Architect to join the JETSII Contract!

The Salesforce Enterprise Platform Architect serves as the senior technical authority for NASA's unified, multi ‑ tenant Salesforce ecosystem, providing enterprise ‑ wide architectural vision, governance leadership, and platform stewardship. This role ensures that Salesforce capabilities, integrations, and customizations are strategically aligned with Agency objectives, technically scalable, and sustainably managed across all customer tenants. The architect also leads cross ‑ functional technical reviews, establishes development and governance standards, guides implementation teams, and shapes long ‑ term platform strategy in support of NASA ' s mission ‑ critical business operations.

Key Responsibilities

Platform Strategy & Governance

• Serve as the enterprise Salesforce Platform Architect, providing strategic architectural leadership for the agency's Salesforce ecosystem and ensuring scalable, secure, resilient, and mission-aligned platform design

• Lead architecture reviews and governance forums to ensure enterprise standards, solution quality, and technical consistency

• Develop and maintain the enterprise Salesforce strategy, governance framework, and multi-year roadmap aligned with mission objectives and technology modernization initiatives

• Align business processes with Salesforce features, standardize automation patterns, and define when to use Flow, code, or external systems

• Recommend improvements to the enterprise operating model and clarify roles between platform governance and tenant administration

• Audit license usage and platform assets regularly; identify compliance risks and cost‑saving opportunities

• Establish and continuously improve platform delivery processes, including demand intake, solution review, and development lifecycle practices
  
  Enterprise Architecture

• Establish and oversee enterprise architecture standards by reviewing solution designs, customizations, data models, automation, and code for alignment with platform best practices

• Develop and maintain enterprise reference architectures, design standards, reusable patterns, and architectural documentation

• Define enterprise integration architecture and standards for APIs, event-driven messaging, MuleSoft, identity services, and external system connectivity

• Define platform lifecycle strategies, including release planning, technical currency, deprecation, and modernization initiatives
  
  Data & Platform Management

• Own enterprise data architecture, including logical and physical data models, duplicate management strategies, metadata standards, and data retention/archival plans

• Identify technical debt, prioritize platform modernization efforts, and guide remediation strategies to improve long-term maintainability

• Partner with cybersecurity teams to establish security architecture, identity management, access controls, and compliance with agency security policies

• Reduce object sprawl, consolidate overlapping custom objects, and enforce naming standards and data dictionaries
  
  Technical Leadership

• Mentor architects, developers, administrators, and technical leads while promoting reusable design patterns and platform best practices

• Collaborate with enterprise architects, infrastructure teams, cybersecurity, and application owners to ensure Salesforce integrates effectively within the broader enterprise technology ecosystem

• Evaluate emerging Salesforce capabilities, including Agentforce, Einstein, and AI technologies, and recommend adoption strategies aligned with agency priorities

• Evaluate new Salesforce features and advise on adoption

• Other duties as assigned or required