Salesforce Engagement Manager

About the job you’re considering

Job Title: Salesforce Engagement Manager

Your role

• Lead Transformation Projects: Oversee the end-to-end transformation from Pega to Salesforce, ensuring seamless integration and migration.
  
• Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and ensuring satisfaction.
  
• Project Management: Manage project deliverables, timelines, and budgets, ensuring projects are completed on time and within scope.
  
• Team Leadership: Lead and mentor a team of Salesforce consultants and developers, fostering a collaborative and productive work environment.
  
• Pre-Sales Activities: Support pre-sales activities, including drafting proposals, demonstrating Salesforce capabilities, and negotiating terms.
  
• Stakeholder Communication: Facilitate communication between stakeholders, providing regular updates and addressing any concerns.

Your skills and experience

• Experience: Minimum of 10 years in Salesforce consulting or engagement management, with specific experience in Pega to Salesforce transformations.
  

• Technical Skills: Proficiency in Salesforce CRM, cloud computing, and integration tools. Familiarity with Pega systems is a plus.
  

• Education: Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration).
  

• Soft Skills: Strong problem-solving, decision-making, and analytical skills. Excellent communication and interpersonal abilities.
  

• Certifications: Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, or similar certifications.
  Industry Knowledge: Understanding of current cloud market trends and key industry players.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosyst