Salesforce Business Analyst

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

None

Clearance Required:

None

What You Will Do:

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate the value of recommended Salesforce solutions and approaches to stakeholders
• Lead discovery and requirements refinement sessions to uncover business, functional, and technological needs
• Analyze and document business processes, workflows, and existing methodologies
• Write clear and comprehensive user stories and acceptance criteria
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Design and implement Salesforce solutions using declarative tools such as Lightning Flow Builder, dynamic forms, validation rules, and approval processes
• Build automations using record-triggered flows, screen flows, and scheduled flows
• Manage data migrations to and from Salesforce, including data profiling, cleansing, and validation
• Draft custom development specifications and coordinate delivery and testing with development teams
• Iterate Salesforce solutions through adaptive-agile cycles with the customer Product Owner
• Develop training curriculum and deliver sessions to end users
• Collaborate with the Guidehouse Project Manager to ensure delivery within scope, budget, and timeline

What You Will Need:

• BA/BS degree
• A minimum of SIX (6) years of experience in IT systems development (may substitute for a degree)
• A minimum of TWO (2) years of experience administering or consulting with Salesforce
• Minimum of one (1) current Salesforce certification (Admin, App Builder, Sales/Service/Community Clouds)
• Hands-on experience with Salesforce Lightning Flow Builder and declarative automation
• Experience with dynamic forms, advanced formulas, and validation rules
• Experience with approval processes, including entry criteria, multi-step routing, and outcome handling
• Experience with business process definition, mapping, and reengineering
• Experience writing epics and user stories with clear acceptance criteria
• Understanding of B2B, B2C, and hybrid business models
• Excellent written and oral communication skills
• Strong teamwork and collaboration skills
• Experience with Agile or Hybrid-Agile methodology

What Would Be Nice To Have:

• Experience with data migrations using tools such as Data Loader, Workbench, or import wizard
• Experience in a “Big 4” or equivalent consulting firm or Salesforce Platinum partner
• Experience with public sector clients
• Demonstrable experience in Public Sector Solutions or Omnistudio Consulting
• Degree in Business, Computer Science, or Engineering
• MBA preferred

#LI-DNI

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up