Salesforce Business Administrator

ESSENTIAL DUTIES & RESPONSIBILTIES

The Salesforce Business Administrator role is crucial for supporting our business operations by empowering end-users and enhancing our Salesforce environment. This position requires a blend of technical expertise and a passion for user satisfaction. You will collaborate closely with end-users and executive management to understand their unique needs and challenges, providing expert technical support and developing tailored solutions to optimize their Salesforce experience. This REMOTE position.

RESPONSIBILITIES

User Support: Provide expert technical support to end-users, proactively identifying their needs and challenges, and developing customized solutions to enhance their Salesforce experience.

System Enhancement & Development: Contribute to the ongoing maintenance and enhancement of the Salesforce environment through development tasks, including Apex, Visualforce, and Lightning Web Components, as well as other technical contributions.

Collaboration & Requirements Gathering: Partner closely with end-users to understand their specific needs, challenges, and business processes, translating these into effective Salesforce solutions.

System Maintenance: Perform regular maintenance tasks to ensure the stability, performance, and security of the Salesforce system.

QUALIFICATIONS

The successful candidate will have tenured experience in Salesforce; both in support and software development roles.

Specifically, the candidate should have:

• Bachelors Degree or related experience (5+years)
• Proven Salesforce experience is required
• Apex, Visualforce, and Lightning Web Components
• Strong SQL and SOQL skills
• A demonstrated understanding of how technology can be leveraged as a competitive differentiator.
• Have well developed verbal and written communications skills.
• Ability to travel.

PREFERRED

• Previous experience in Chemical manufacturing.
• Experience with Agentforce
• Experience with Salesforce Shield

USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, USALCO does not offer employment visa sponsorships upon hire or in the future.