Salesforce Architect

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Working in tandem with the Salesforce Business Analysts, the Salesforce Solutions Architect will have a goal of delivering and maintaining solutions to business needs through the Salesforce platform. The Solutions Architect will engage with various departments to gather requirements, design and document solutions, and set expectations for deliverables. They will also own working with other technical teams and third-party vendors to make our integrations with other systems increasingly seamless.

Specific Responsibilities

• Own high-level design and documentation of solution frameworks to address user needs

• Lead high-level evaluation of user stories for technical implementation, including gap analysis between Salesforce functionality and client needs

• Maintain and extend all Salesforce Extensions and third-party integrations

• Own Salesforce underlying data model, including documentation, data governance, and extension

• Create 'how-to' internal guides and relevant trainings

• Collaborate with cross-functional teams, supported by the Platform team, to understand users' needs and identify opportunities for automation within Salesforce, ensuring alignment with business goals.

• Support Salesforce team by providing technical leadership, encouraging best practices in integration and application development, deployment, testing (unit and systems), and iterative refinement

• Support Salesforce Development Lead in managing implementation of complex solutions, code review, deployments and other areas of need

• Support team in troubleshooting problems and ongoing support requests from users

• Stay up-to-date with the latest Salesforce features, releases, and industry best practices, proactively recommending and implementing innovative solutions to optimize the platform and enhance user experience.

Education And Experience

• 4+ years previous Salesforce Solution Architect experience

• Understanding of with deployment toolsets

• Solid understanding of and detailed experience with Salesforce.com architecture and API

• Demonstrated track record of successful complex projects involving Salesforce and third party vendors

• Understanding of LWC, Apex classes and triggers and Flows

• Understanding of Salesforce data tools (Data Loader, Workbench, Visual Studio Code)

• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

• Understanding of with Azure DevOps or other Agile tools

• Strong attention to detail and excellent problem-solving skills

• Understanding of Boomi or other Integration tools a plus

Competencies

• Understanding of the Salesforce platform, including all functionality, best practices and integrations with common third-party apps

• Ability to communicate technical needs and solutions with non-technical staff

• Analytical, process design and problem-solving skills

• Ability to juggle and prioritize multiple tasks within a collaborative team environment while maintaining calm

#LI-BS1

#LI-REMOTE

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for succe