Sales Systems & Tools Manager (LinkedIn Marketing Solutions)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

This highly visible and unique role within Global Go-to-Market (GTM) Operations will deliver on global systems and tooling initiatives for LinkedIn’s Marketing Solutions line of business (LMS). In this role, you will be a part of building and scaling both third-party (3P) and first-party (1P) Sales and Operations tools. You will act as a product owner for our Anaplan platform, harnessing its capabilities to transform our sales planning, quota, forecasting, and crediting processes. Additionally, you will serve as a vital business partner to our Product, Engineering, and Technical Program Management teams, representing business requirements for 1P tool development, and acting as the “voice of the business” on internal GTM Technology initiatives. You will build strong relationships with business leaders and collaborate cross-functionally to identify opportunities, design, and deliver best-in-class results. This role offers an exciting opportunity to play a key part in shaping the future of GTM Operations for LinkedIn’s growing media business.

Responsibilities

• Drive global, systems and tooling priorities for LinkedIn’s media business:
  • Understand the business and business needs; drive systems and tooling recommendations that increase Sales and GTM Operations productivity, decrease complexity, and can scale across segments and regions
  • Evaluate and quantify business and user impact to drive prioritization across new use cases, tasks, defects, and enhancements, ensuring we are prioritizing based on data and not intuition 
  • Align Sales and GTM Operations teams to ensure new processes or process changes are critical, relevant, understood, and supported by leadership, key stakeholders, and cross-functional teams
  • Wear multiple hats throughout the product development lifecycle, ensuring that our sales technology stack effectively supports and aligns with our business objectives and priorities
  • Validate hypotheses around what the business and users expect from both 3P and 1P products or solutions and document how this impacts their processes, systems integrations, data infrastructure, and/or business goals
  • Partner with Go-to-Market Enablement and PMM to ensure success and drive adoption of 3P and 1P tools
     
• Own sales planning and performance management products in Anaplan:
  • Define the product vision, mission, strategy, goals, and key metrics for what is being built in Anaplan for media Sales, Operations, Compensation, and Finance teams
  • Create and own multi-quarter roadmaps and multi-year strategies for solutions in Anaplan
  • Define product requirements, drive product planning and product design for new features and enhancements in Anaplan
  • Partner with Anaplan Solution Architects and Model Builders to design, test, launch, and optimize Anaplan models, ensuring that solutions can scale
  • Partner with Product and Engineering teams to align the media Anaplan roadmap with LinkedIn’s internal GTM Tech strategy
  • Clearly communicate product benefits and value to our users and internal stakeholders
     
• Act as the voice of LinkedIn’s media business on GTM Tech initiatives:
  • Serve as the primary business partner representing media teams on GTM Tech initiatives, collaborating with Research and Development (Product, Engineering, Data Science, Technical Program Management, PMM) and Go-to-Market Enablement to execute LinkedIn’s GTM Tech roadmap
  • Surface underlying business, data, process, and user needs based on existing pain points, heuristic/expert interviews, survey analysis and insights, and process/workflow analyses
  • Lead initial business impact sizing, prioritization, and resourcing to inform business case development
  • Consolidate business requirements across internal media sales audiences and identify standardization or business process optimization opportuniti