Sales Support Specialist - Key Accounts

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Sales Support Specialist – Key Accounts at our Columbus, OH, location.

 

As a Kimball Midwest associate, you will experience why we have been listed as one of the Top Workplaces in Columbus 13 years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to more than $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

 

This position provides day-to-day support for Key Account Executives by helping manage workflow, data, reporting, and customer-related activities tied to high-value accounts. The Sales Specialist works closely with sales, operations, and internal teams to ensure accuracy, responsiveness, and forward momentum across key accounts in a fast-paced environment.

Responsibilities:

• Serve as the primary day-to-day support partner to Key Account Executives, managing a high volume of inbound requests and priorities.
• Coordinate across internal teams to support key accounts, including pricing updates, account changes, reporting requests, and other sales-support activities.
• Manage and maintain accurate CRM data, dashboards, and reporting to support sales execution and visibility.
• Support onboarding and ongoing enablement of Key Account Executives by assisting with tools, processes, and required documentation.
• Execute a high volume of ad hoc and time-sensitive tasks while maintaining attention to detail and accuracy.
• Proactively identify issues, take ownership of tasks, and move work forward without requiring constant direction.

Qualifications/Requirements:

• Bachelor’s degree in Business Administration, Marketing, Operations, or a related field; equivalent professional experience may be considered.
• Experience supporting sales teams, operations, leadership, or other fast-paced internal customer groups.
• Strong attention to detail with the ability to manage competing priorities in a high-volume environment.
• Experience working with CRM systems, reporting tools, and business systems.
• Working knowledge of Microsoft tools, including Excel and Outlook; familiarity with Power BI or similar reporting tools is a plus.
• Ability to communicate professionally and effectively with internal stakeholders at various levels.
• Self-directed, proactive working style with the ability to adapt quickly to changing priorities.

Other:

• This position is in the office Monday through Friday each week.

Benefits:

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. 

 

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

 

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