Sales Support

About Us:
Baillie Lumber Co. is one of North America's largest hardwood lumber manufacturers, distributors and exporters. We are a provider of hardwood logs, hardwood lumber and proprietary grade hardwood lumber products.
Sales Support Summary
Our office in Hamburg, NY is hiring for a Sales Support position. This is a full-time opportunity working for a world class hardwood lumber manufacturer.
Sales Support Responsibilities:
• Facilitate and manage the order to cash process
• Data entry of orders
• Check orders for accuracy and complete details
• Respond to customer inquiries by phone and email
• Monitor orders to ensure on time delivery
• Work with production facilities for ensure on time delivery and order status
• Onboard new customers
• Build and maintain positive and collaborative relationships with customers, suppliers and co-workers.
• Effective and professional communication, both written and verbal
• Comfortable interacting at all levels in the organization: managers, sales people, sales assistants and across departments
Sales Support Requirements:
• High school diploma or GED
• Computer skills in Microsoft Excel, Word & Outlook
• Organize multiple work assignments and establish priorities
• Ability to multi-task, work under pressure and meet deadlines required
• Strong written and oral communications skills
• Capability to thrive in a fast-paced environment
Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Performance bonuses
• Paid vacation days and holidays.
• Minimum – Anticipated Maximum Salary: $16.80 - $24.04/hr.
* The advertised pay range represents what Baillie Lumber Co. believes we would anticipate paying for this position. It is not typical for an individual to be compensated at the top of the range for a position as candidates must possess experience and qualifications that far exceed the requirements.*
***Please refer to the "Full Job Description" button below to review our physical demands form prior to applying to this position.***

Federal and NY State Labor Law:
https://www.baillie.com/images/NewYorkFederalComboEnglish.pdf