Sales Support and Effectiveness, MD

Job Description

Who we are looking for?

The role of Managing Director, Digital Experience Product Management is a hands-on product management position with the Digital Experience team within the Product Organization.  The candidate will provide business leadership and provide managerial coordination of strategic cross-product initiatives, including product planning and execution of various elements of these initiatives. Candidate will manage a team of subject matter experts, development team resources, work closely with the broader product management team, and correspond with User Experience (U/X) and Infrastructure teams to ensure solutions are constructed with broad applicability. The role also serves as an advocate and internal stakeholder for the Digital Experience product area with respect to sales engagements, implementation solutioning, and broader business development efforts.

Why this role is important to us?

The team you will be joining is of key strategic significance to our Fund Administration and back-office products.  Native development of market leading functionality as well as via strategic partnerships, our Digital Experience platform is expected to provide a best in class user experience with a comprehensive suite of information delivery capabilities.

What you will be responsible for?

As a Managing Director, Digital Experience Product Management within the Product Organization, you will be responsible for

• Shaping and executing the team’s strategic vision with respect to future state infrastructure and associated platforms

• Providing business leadership, design and solution building feedback, and coordinate work efforts across product and development teams
• Contributing to the near and long term product roadmap for enhancements
• Building relationships for serving as a key client touch point for feedback gathering and solution evaluation
• Interface with counterparts on the technical/development side to ensure team efficiency is maximized and strategic goals are understood and executed upon
• Coordinate relationships across Client Management, Sales, Professional Services, Support, and internal stakeholders for increasing client satisfaction and product adoption
• Work closely with Marketing and Product Strategy to ensure product vision is articulated and understood
• Research & Market Analysis - Ensure key competitor intelligence is updated continuously, and emerging industry trends are captured where relevant
• Develops and refines foundational client user personas.
• Drives alignment of product features and investment in support client user personas.

What we value

These skills will help you succeed in this role

• 5+ years of experience in a product management leadership role that included extensive product planning and execution
• Extensive background/experience in financial services and business functionality related to that function
• Strong analytics skills and ability to receive, analyze, and design potential solutions from client/prospect requirements
• Knowledge of the Software Development LifeCycle in terms of Agile methodology
• Excellent communication, organization, and inter/intra team planning and mobilization skills

Education & Preferred Qualification

•Bachelor's degree in Computer Science/Engineering/Mathematics or Business Degree (Finance, Accounting, Economics or related)
•Advanced degree preferred - MBA or professional certification (CFA, CPA, CIPM)

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages