Sales Supervisor: Ring Concierge

About the Brand:
Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in bespoke bridal rings and fine jewelry. We are seeking a dedicated and experienced Selling Supervisor to play a pivotal role in delivering a luxury selling experience and driving sales performance within our Century City boutique. As a member of the store leadership team, the Selling Supervisor will lead by example, setting high standards for service excellence and driving KPI achievement, while also supporting back-of-house operations to ensure the smooth and efficient functioning of the store. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment.

About the Role:
We are seeking a passionate and driven Sales Supervisor for our Ring Concierge boutique in Boca Raton. As an integral member of our leadership team, you will oversee the performance and development of your sales team, cultivating a world-class environment that reflects the brand's commitment to excellence and luxury.

In this role, you will influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success. You will collaborate closely with the General Manager to drive sales and client retention strategies, while upholding the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management.

With a strong "one team" mentality, you will support store and market initiatives, including promotional events and activations. You will also lead by example on the sales floor, ensuring a seamless, client-focused experience while managing opening and closing procedures, and supporting operational tasks. Flexibility to adapt to a fast-paced, evolving environment is key, and proficiency in retail technologies such as Shopify, Endear, and Slack is highly valued.

Position Qualifications:

• Must be 18 years or older to comply with company standards.
• Proven ability to lead and inspire teams, with a focus on fostering collaboration, driving results, and developing future leaders.
• Extensive experience in luxury retail or high-touch client-facing roles, with a deep commitment to providing exceptional client experiences. GIA certification is preferred to enhance expertise in fine jewelry.
• Strong track record of cultivating and managing a client book, building lasting relationships that foster loyalty and repeat business.
• Flexible and adaptable availability, with the ability to respond to the dynamic needs of the business, including evenings, weekends, and holidays.
• Engaged, energetic presence on the sales floor, maintaining focus and professionalism while standing and walking for extended periods to ensure a seamless and elevated client experience.

Hourly Pay Range: $19/hr to $26/hr. Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills:

• People Leadership