Sales Strategy & Operations Analyst

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking a Sales Strategy & Operations Analyst to drive pipeline analytics and operational efficiency within our Sales organization. The ideal candidate has a strong analytical approach, experience working in sales operations, and familiarity with sales and marketing KPIs. The ideal candidate has Sales Operations experience with a proven ability to deliver insights that influence business outcomes. You’ll collaborate across teams to own rhythm of business views, build dashboards for partners, build executive-level content, and support pipeline management through data-driven recommendations.

 

This position is an individual contributor role reporting to the Director, Sales Operations.

 

Responsibility

• Query, extract, and analyze datasets from systems like Snowflake and Tableau to evaluate sales performance and pipeline health
• Derive actionable insights from complex data and present findings to collaborators
• Build scalable solutions so teams have easy access to insights and performance
• Build content and decks for division and executive pipeline councils, focusing on critical pipeline metrics, trends, and key insights
• Monitor and report on pipeline metrics to ensure alignment with business goals
• Assist with weekly pipeline views for forecast calls and readouts
• Build and refresh content for division pipeline councils
• Partner with Sales, Partner and Marketing Operations and leadership to define KPIs, improve performance and track outcomes
• Refine and build operational models to support annual planning and target setting for different teams
• Maintain planning models throughout the year
• Deliver data-driven insights in executive-level presentations and dashboards

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 2+ years of experience in Sales Strategy, Sales Operations, or a related field
• Experience with SQL, Excel modeling, and BI tools such as Tableau, Looker, or Power BI
• Experience with performance indicators for sales, marketing, and pipeline management
• Experience analyzing large datasets and transforming them into actionable business insights
• Experience creating and delivering executive-level decks with a focus on storytelling and data visualization
• Experience with sales and marketing metrics, pipeline management, and forecasting processes
• Experience identifying and implementing operational efficiencies to optimize sales and marketing workflows
• Bachelor's degree or equivalent experience in Business, Economics, Data Analytics, or a related field

Preferred

• 2+ years of experience in Sales Strategy, Sales Operations, or a related field in SaaS or technology industries
• Experience with Snowflake
• Experience in SaaS, B2B sales operations, or high-growth startups
• Familiarity with CRM systems (e.g., Salesforce) and sales analytics tools
• Strong project management skills with the ability to balance multiple priorities effectively

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

 

Based on applicable legislation, the below details pay ranges in the following locations:

 

California: $94,000.00 - $136,600.00 base salary

 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible