Sales Program Analyst I

Compensation Data

NA

Company Overview

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.

• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

This role is responsible for managing and optimizing customer incentive programs, ensuring accurate tracking, calculation, reporting, and credit issuance. It involves monitoring program performance, analyzing data, and providing actionable recommendations to enhance effectiveness. The position supports dealer enrollment and status tracking, while collaborating with suppliers and third-party vendors to secure compliant program data. Additionally, it requires producing ad hoc reports, visualizing trends, and delivering insights to field staff to drive growth of the associate dealer base.

This is an onsite position located in Palm Beach Gardens, FL. 

Job Responsibilities

• New dealer enrollment and provide status updates
• Work with IT to set up and maintain data feeds. Provide suppliers with reporting
• Provide field staff tools to grow associate dealer base and increase compliance of existing dealers
• Optimize programs/promotions by measuring effectiveness and implementing refinements
• Track budget and take steps to ensure the program is cost neutral and fund usage is optimal
• Maintain an active list of all T3 dealers and track program status

Additional Responsibilities

• Ensure effective on-boarding of new T3 customers
• Take actions to retain and grow the T3 dealer base
• Respond to promotion inquiries in a timely manner
• Monitor vendor usage reports to drive program effectiveness and communicate with the field
• Strive for excellence on key indicators of the program
• Launch enhancements identified through competitive research

Continued Responsabilities

• Continually analyze the effectiveness of each program component and recommend changes
• Complete an annual survey of T3 dealers.
• Lead development of a T3 Video and BDM training module and other communication/education tools
• Work with Director of Marketing to create proposals, negotiate, and manage vendor relationships
• Program tracking and payout calculation
• Ensure credits are accurate and issued in a timely manner.

Added Responsabilities

• Process automation